Operations Manager Hospitality
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Were seeking an experienced hands-on Operations Manager to lead day to day operations at a busy inner Melbourne hotel venue. This is a fulltime role (minimum 40 hours per week) with evening and weekend shifts required in a fast paced customer facing environment.
Key responsibilities:
- Oversee daily venue operations to meet timelines and customer expectations.
- Manage labour and food costs in line with budget and support achievement of F&B revenue targets.
- Produce costed rosters and coordinate casual staff to control labour costs.
- Maintain accurate records (sales timesheets invoices) complete stocktakes and month end accruals.
- Liaise with sales and events staff to ensure seamless function execution and follow up on function reporting and billing.
- Lead staff inductions and on the job training; identify training needs and apply learnings to the floor.
- Proactively manage guest service and handle complaints to secure positive outcomes for guests and the brand.
- Ensure compliance with RSA food safety and workplace safety policies; promote a strong safety culture.
- Maintain high standards of venue presentation; report and follow up maintenance requirements.
Requirements
- Experience: Prior experience as a Hotel Manager or team leader in a hospitality venue ideally in a bar or F&B environment.
- Systems: Comfortable using electronic F&B point of sale systems.
- People skills: Strong interpersonal and communication skills; ability to lead a team and resolve customer issues professionally.
- Attributes: Punctual able to work autonomously enthusiastic positive and solutions focused.
- Qualifications: Relevant hospitality qualification (including supervisory training) RSA and food safety certification; first aid desirable.
What success looks like
- Labour and food costs managed within budget and F&B revenue targets supported.
- Consistent adherence to standard operating procedures and strong customer satisfaction.
- Accurate financial and stock records. Along with well-presented venues and a motivated well-trained team.
Benefits
- Positive culture: Supportive inclusive workplace with a strong focus on training safety and career growth.
- Competitive salary: Marketaligned pay with opportunities for performancelinked rewards.
- Career development: Funded training clear progression pathways and support for relevant qualifications.
How to apply:
If this sounds like you then please click on the Apply button and follow the prompts. If you think you have what it takes but dont necessarily meet every single point on the job description please still apply Wed love to learn more about you!
For any questions regarding this opportunity or if you require adjustments to participate in the recruitment process please reach out to John OHare at or Lee Kelly at
Please be advised that BlueRock or any of its related or controlled entities do not accept unsolicited contact or resumes from Recruitment Agencies.
BlueRock is a workplace committed to equal employment opportunities regardless of age citizenship colour disability gender and gender identity marital status nationality race sexual orientation or veteran status.
Required Experience:
Manager
Key Skills
- Culinary Experience
- Restaurant Experience
- Food Service
- Hospitality Management
- Hotel Experience
- Hospitality Experience
- Management Experience
- Event Planning
- Employment & Labor Law
- Project Management Software
- Customer relationship management
- Restaurant Management
About Company
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