Senior Operations Coordinator

Townsville - Australia

Monthly Salary: Not Disclosed

Posted on: 4 hours ago

Vacancies: 1 Vacancy

Job Summary

Youll connect Queensland. Well connect you to an amazing career.

Queensland Rail is built on true connection and everything we achieve is made possible by you.

For over 150 years our teams have played an important role in connecting people and communities across the state.

Learn more about Queensland Rails purpose people and progress - watch our short video here.

About the role:

As a Senior Operations Coordinator (internally known as Senior Operations Interface Adviser) you will play an integral role in maximising operational and network efficiency across our Regional Network for our rail operators and infrastructure maintenance teams.

Youll deliver solutions aligned with our safety management system and business directives focusing on yard capacity management stakeholder engagement compliance and incident response.

This is a permanent full-time position based in Townsville. You will be required to work an on-call roster to support reactive events and emergency incidents/accidents which will include outside of hours weekend work and travelling across regional Queensland to assist.

Benefits that Count:

Base annual salary $.75% super any applicable penalties or allowances
Opportunity to broaden your rail and technical experience this opportunity allows you to get involved in a range of different projects to develop your skillset
Work with an experienced supportive and engaged team
Travel discounts and lifestyle perks through QRI
Access to 280 gyms and pools with Fitness Passport

To view additional exclusive Queensland Rail benefits please visit Employee Benefits.

Purpose that Counts. A typical day as a Senior Operations Interface Adviser will consist of (but is not limited to):

Review operator performance and implement solutions to address compliance standards capacity commissioning and design issues
Lead and support strategies that drive a performance-focused culture including corridor initiatives interfaces leases and connection agreements
Providing advice on all Conceptual Operating Plans
Develop and deliver corridor performance initiatives through effective engagement with supply chain customers stakeholders and adjoining landowners
Act as QR Commander during major incidents overseeing investigations recovery planning inductions pre-starts debriefs reviews and representing the organisation in local and district disaster groups
Undertake planning capacity analysis and scheduling tasks as required
Build and maintain strong relationships with customers and stakeholders

For full position description please read this Position Description.

About You

The Senior Operations Interface Adviser must have extensive safeworking experience and knowledge of train operations or rail addition to this you will have:

Strong problem-solving and analytical skills for implementing short- and long-term solutions
Excellent communication (written and verbal) interpersonal consultation and conflict resolution skills
Proficiency in information technology (IT) systems for monitoring recording and reporting systems

Supporting a Diverse Workforce

Queensland Rail acknowledges the Traditional Owners and Elders of the lands and waterways our network traverses.

Were a team of thousands and were proud of our individual journeys and stories. And as we grow we need more diverse backgrounds and perspectives than ever before. We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Applicants for roles at Queensland Rail may undergo pre-employment alcohol and drug testing if they advance in the recruitment process. The selection process may include psychometric assessments pre-employment health checks and background screenings which could involve criminal history and credit checks.

Your journey matters. Make it with us.

Theres never been a more exciting time to join Queensland Rail. If youre ready to make a real impact and help shape our future we encourage you to submit your resume and cover letter by 11:59 PM (AEST) Tuesday 3rd of February 2026.

To learn more about this opportunity please contact Tanya Anderson with your specific enquiry via

Required Experience:

Senior IC

Youll connect Queensland. Well connect you to an amazing career.Queensland Rail is built on true connection and everything we achieve is made possible by you.For over 150 years our teams have played an important role in connecting people and communities across the state.Learn more about Queensland R...