Associate Director, Financial Aid

Agency

Department

Job Summary

The Associate Director Financial Aid under general direction lends direct support to Director for management and general administration of scholarship and student financial aid programs. Provides leadership and direction to Assistant Director and assigned staff in planning development coordination and delivery of their respective programs to meet needs of students and goals of department.

Essential Duties and Responsibilities

• Provides leadership supervision and direction to staff in the development maintenance and management of student employment and work study programs emergency tuition and short-term loan programs record-keeping coordination of outreach efforts personnel issues or financial and business-related activities.

• Assesses program effectiveness and makes recommendations for improvements.

• Provides leadership in development of both long- and short-range goals.

• Oversees operation and administration of outreach and early awareness marketing counseling business process management or budget management.

• Ensures recommendations and instructions from supervisors are carried out

• Makes recommendations concerning program funding levels and may recommend the awarding of student financial aid to needy students.

• Assists Director with formulating department policies and procedures implementing strategic priorities and developing programs at affiliated locations.

• Reviews the Quality Assurance Program findings and takes appropriate action.

• Ensures compliance with federal state and local program regulations and audits and takes appropriate corrective action.

• Assists with the preparation of federal state and operational reports.

This document represents the major duties responsibilities and authorities of this job and is not intended to be a complete list of all tasks and functions. Other duties may be assigned.

Additional Responsibilities

• Manage the technical and functional aspects of the Financial Aid module of the Student Information System including system setup implementation analysis problem resolution maintenance reporting and regulatory updates.

• Build monitor and maintain the Student Financial Aid System rules and processes. Develop review and modify procedures and documentation for the financial aid office. Including but not limited to annual calendar and process flow budgeting aid adjustments new aid year start-up and year-end close-out.

• Collaborate with others in the processing of financial aid applications by coordinating the daily file import and export of electronic files from the Central Processing System (CPS) and Common Origination and Disbursement (COD) facilitating the assignment of students to different packaging groups and reconciling data that may create inconsistency with the awarding process.

• Work closely with the Universitys IT Department to establish monitor and synchronize financial aid batch processing.

• Responsible for improving efficiencies within all functional areas of Financial Aid by using technology to provide systematic solutions to problems and enhance existing processes.

• Works with other departments to develop new protocols to replace existing manual processes and identify cross-functional issues. Collaborates with other units to find and develop appropriate solutions.

• Maintain and is responsible for written documentation for system processes and procedures. Provide and present training on new financial aid regulatory updates and initiatives to the Financial Aid staff and other units as needed.

• Develop and maintain all internal and external data interfaces data reporting set-up and maintenance of the Banner financial aid management system.

• Assume primary responsibility relating to financial aid administration including yearly implementation of the complex financial aid awarding model in Banner.

• Maintain software/databases including testing new functionality writing database algorithms for rules-based processing.

• Develop and test rules and validation tables

• Analyze financial aid business needs and develop strategies to resolve issues and develop processes to improve efficiency.

• Develop and maintain quality control reports and internal audit procedures to ensure compliance with federal and university regulations and policies.

Minimum Requirements

• Education Bachelors degree.

• Experience Eight years of related experience.

• An equivalent combination of education and experience may be considered.

Preferred Education and Experience

• Masters degree.

• Significant technical and functional experience with Student Information Systems with preferred knowledge of Banner Financial Aid Web-Focus CampusLogic and Laserfiche.

• Ability to utilize Federal and State electronic data interfaces and web-based services: FAFSA Partner Portal COD CPS SAIG Edconnect EdExpress NSLDS and THECB Portals.

Knowledge and Abilities

Knowledge of:

• Word processing spreadsheet and database applications.

• Higher education.

• Student financial aid processes and related federal and state regulations.

Ability to:

• Multitask and work cooperatively with others.

• Oral and written communication skills.

• Organizational skills.

• Demonstrated leadership ability.

• Solve complex problems.

License/Professional Certification None.

Physical Requirements General Office Environment.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Supervision Received/Given

This position generally supervises employees.

Other Requirements

• Position may require evening and/or weekend hours.

• Position requires on campus face-to-face interactions.

• Position requires maintaining a regular schedule of attendance on campus and in the workplace.

Salary: $58510.44/annually

INSTRUCTIONS TO APPLICANT: During the application process you have only one opportunity to enter the requested information upload documents and Submit the application. You will not be able to make changes or add additional documents once you Submit the application materials. The software does not allow you to Save your application and return to complete the process at a later time. The page My Experience has an area provided under Resume/CV to drop or upload files. Be sure to include:

• Resume

• Cover Letter

• 3 -5 professional references and their full contact information

• Unofficial transcripts (if applicable)

All positions are security-sensitive. Applicants are subject to a criminal history investigation and employment is contingent upon the institutions verification of credentials and/or other information required by the institutions procedures including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.