APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty staff technical service or student) please login to Workday to complete the internal application process. Please do not apply here apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State please login to Workday to complete the student application process. Please do not apply here apply internally through Workday.

• If you are NOT a current employee or student please click Apply and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work additional information on remote work at Penn State seeNotice to Out of State Applicants.

POSITION SPECIFICS

• First Shift:Monday Friday 5:00 a.m. 1:30 p.m.
• Second Shift:Monday Friday 4:30 p.m. 1:00 a.m.
• Third Shift:Sunday Friday 10:00 p.m. 6:30 a.m.

• Work Supervision
  Hire supervise and evaluate assigned staff and technical employees. Plan work schedules for all shifts. Establish cleaning procedures. Maintain inventory and ensure adequate distribution of materials to job sites. Inspect and ensure quality and quantity standards are met. Report physical changes in work areas or any required maintenance or repair of equipment. Maintain shift records reports work orders schedules etc. Ensure execution of planned work to meet established time frames and performance standards. Supervise a high volume of temporary and wage/payroll employees due to special seasonal events such as Temporary Transfers and Stadium Operations. Ensure University recycling policies and guidelines and waste removal procedures are maintained. Cover for Custodial Supervisors when absent or unavailable including time card approval work order issuing filling overtime quality assurance inspections and customer service. Assist with custodial snow removal efforts when covering vacancies or absences.
• Quality Assurance & Improvement
  Make recommendations to the supervisor pertaining to cleaning methods or procedures material or equipment additions organizational changes etc. Advise and/or resolve workflow status or problems on a daily basis. Apply Continuous Quality Improvement techniques to ensure Quality Standards are met. Coach employees to ensureproper techniques and processes are performed. Monitor Preventive Maintenance Work Orders and Key Performance Measures. Attend seminars and conferences to keep abreast of industry trends and technology improvements. Conduct quality assurance inspections for other supervisors and employees as needed.
• Human Resource Supervision
  Handle discipline issues utilizing the Union-University agreement and HR procedures. Participate in the grievance process. Make recommendations for staffing changes and take appropriate action in consultation with the Custodial Programs Manager. Schedule and perform the monthly required training for assigned employees. Mentor employees to conduct training needs assessments.
• Budget
  Administer and control assigned budget and monitor planned and actual expenditures. Provide data and analytical input to the budgeting and planning process. Make operational decisions based on budget status. Responsible for budgets as needed while covering for vacancies and absences in other Custodial Districts.
• Safety
  Ensure security for assigned buildings. Ensure safe and proper working conditions. Investigate accidents. Monitor custodial safety measures including Material Safety Data Sheets injury reports and personal protective equipment. Perform weekly safety inspections. Recommend and implement injury prevention measures. Conduct safety inspections for other supervisors and employees as needed.
• Customer Service & Relations
  Provide a high level of interaction with facility coordinators service desk coordinators key building contact personnel and other customers to achieve and maintain satisfaction with custodial services. Meet and communicate routinely with primary customers. Attend and actively participate in customer meetings. Follow up on customer requests to ensure satisfaction.

• Vocational or technical training or degree

MINIMUM EDUCATION WORK EXPERIENCE & REQUIRED CERTIFICATIONS

BACKGROUND CHECKS/CLEARANCES

SALARY & BENEFITS

Salary Structure - Information on Penn States salary structure

Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional addition to comprehensive medical dental and vision coverage employees enjoy robust retirement plans and substantial paid time off which includes holidays vacation and sick time. One of the standout benefits is the generous 75% tuition discount available to employees as well as eligible spouses and children. For more detailed information please visit our Benefits Page.

CAMPUS SECURITY CRIME STATISTICS

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988 Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security such as those concerning alcohol and drug use crime prevention the reporting of crimes sexual assault and other matters. The ASR is available for review here.

EEO IS THE LAW

Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race color religion age sex sexual orientation gender identity national origin disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability please contact .

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