Level 2 Systems Engineer

ABOUT US

Davis Technology Management is a successful technology company in the IT staffing Technology Consulting and IT Managed Services sector. Our focus is crafting technical and staffing solutions that empower businesses and foster growth. Our foundation is built on a commitment to our Core Values and a team dedicated to bridging the gap between innovative IT solutions and businesses seeking to navigate the complexities of the digital age.

At the heart of everything we do were dedicated to exceeding expectations and creating RAVING FANS both within our internal team and amongst our clients.

Level 2 Systems Engineer
Davis Technology Management Hurst TX

Salary Range: $75000 $90000 plus full benefits package

Location: Onsite in Hurst Texas (this is not a remote nor hybrid position)
Schedule: MondayFriday 40 hours per week

Davis Technology Management is seeking a Level 2 Systems Engineer to support our growing Managed Services practice. As a small fast-moving MSP we rely on engineers who bring strong technical fundamentals excellent client communication skills and the ability to troubleshoot a wide range of issues across diverse environments.

This role is ideal for someone who enjoys hands-on work variety throughout the day and being part of a tight-knit technical team serving multiple client environments.

Environment: Microsoft ecosystem team collaboration and hands-on learning within a growing MSP

What Youll Do:

Provide advanced troubleshooting and root-cause resolution across Windows desktops servers networks and cloud services.

Support Microsoft 365 Azure AD and common SaaS platforms.

Manage tickets escalated from Level 1 and serve as the primary point of contact for higher-complexity issues.

Perform routine system maintenance updates and monitoring across client infrastructures.

Configure maintain and troubleshoot firewalls switches and VPNs.

Assist with onboarding of new clients including environment assessments and documentation.

Deploy and support backup solutions security tools and remote monitoring systems.

Collaborate with senior engineers on project-based work such as server deployments migrations and modernization initiatives.

Who We Need:

A strong Level 2 engineer with 35 years of experience in IT support and systems administration.

MSP background strongly preferred including familiarity with ticketing SLAs and multi-client environments.

Solid experience with Windows Server Active Directory Group Policy DNS/DHCP and virtualization (Hyper-V or VMware).

Working knowledge of Microsoft 365 administration Azure AD and modern cloud-based solutions.

Comfort with networking fundamentals including firewalls and switching (SonicWall UniFi Fortinet or similar).

A problem-solver who thrives in a dynamic environment communicates clearly and enjoys helping clients.

Someone who values documentation consistency and continuous improvement.

Whats In It for You:

Join a small supportive MSP team where your expertise has a visible impact.

Regular MondayFriday schedule with a stable 40-hour work week.

Exposure to a wide variety of technologies clients and real project work.

Professional growth opportunities toward Level 3 Engineering.

If youre ready to take the next step in your engineering career and thrive in a fast-paced MSP setting wed love to talk with you.