Senior Technical Program Analyst

Dahlgren, VA - USA

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Responsibilities & Qualifications

The TekSynap is seeking a Senior Technical Program Analyst. The Senior Technical Program Analyst. serves as Key Personnel under the NSWCDD Corporate IT Services contract. This position provides expert-level support to the Navy Enterprise Network (NEN) program by managing coordinating and monitoring enterprise network services. The Senior NEN Analyst acts as the primary liaison between NSWCDD and the Navy NEN Program Office ensuring compliance with all enterprise standards service-level expectations and network operational procedures.

RESPONSIBILITIES

Provide enterprise-level support for Navy Enterprise Network (NEN) systems ensuring consistent connectivity access and compliance with Navy cybersecurity standards.

Manage and track NEN service requests and provisioning activities through approved Navy tools and processes (e.g. NET tool and NEN ordering systems).

Coordinate with NAVWAR NEN Tier III and NMCI teams to resolve enterprise network incidents and service disruptions.

Support network transition optimization and modernization efforts in alignment with DoD and Navy initiatives.

Maintain records of user accounts hardware provisioning and service order statuses within the NEN framework.

Review and verify network-related documentation and procedures for adherence to configuration management and cybersecurity policies.

Support user onboarding account management and hardware lifecycle tracking across multiple NSWCDD departments.

Identifyrecurring network or service issues and propose corrective actions to improve operational efficiency.

Provide reporting and analysis on NEN service performance metrics and SLA adherence.

Serve as the local point of contact for coordination of NEN activitiesimpactingNSWCDD operations.

REQUIRED QUALIFICATIONS

Minimum of six (6) years of professional experience in relation to NEN programming including Network Enterprise Tool (NET) CLIN offerings and NEN ordering.
8570 IAT Levell II certification
Clearance Level: Secret (T3 investigation)

COMPETENCIES

Navy Enterprise Network (NEN) Operations

Network Provisioning and Service Request Management

IT Service Management and SLA Monitoring

Communication and Coordination with Enterprise Stakeholders

Documentation and Reporting Accuracy

Cybersecurity and Network Compliance Awareness

Overview

We are seeking a Senior Technical Program Analystto join our team at Naval Surface Warfare Center Dahlgren Division (NSWCDD).

TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. Technology moving at the speed of thought embodies these principles the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health dental vision 401K life insurance short-term and long-term disability plans vacation time and holidays.

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Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Location: Onsite at NSWCDD Dahlgren VA (limited hybrid flexibility may be considered)
- Type of environment: Office setting network operations support environment
- Noise level: Medium
- Work schedule: Onsite with standard NSWCDD core hours (0800-1700) Monday through Friday.
- Amount of Travel: Minimal (<10%) for coordination or site support at other Navy facilities (e.g. Norfolk Quantico San Diego).
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to use hands to handle feel touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop kneel crouch or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision distance vision peripheral vision depth perception and ability to adjust focus.
WORK AUTHORIZATION/SECURITY CLEARANCE
US Citizenship
Clearance requirement: Secret clearance (T3 investigation)
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.
EQUAL EMPLOYMENT OPPORTUNITY
In order to provide equal employment and advancement opportunities to all individuals employment decisions will be based on merit qualifications and abilities. TekSynap does not discriminate against any person because of race color creed religion sex national origin disability age genetic information or any other characteristic protected by law (referred to as protected status). This nondiscrimination policy extends to all terms conditions and privileges of employment as well as the use of all company facilities participation in all company-sponsored activities and all employment actions such as promotions compensation benefits and termination of employment.

Required Experience:

Senior IC

Responsibilities & QualificationsThe TekSynap is seeking a Senior Technical Program Analyst. The Senior Technical Program Analyst. serves as Key Personnel under the NSWCDD Corporate IT Services contract. This position provides expert-level support to the Navy Enterprise Network (NEN) program by mana...