Director, Enterprise Business Operations

Join Axon and be a Force for Good.

At Axon were on a mission to Protect Life. Were explorers pursuing societys most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products we work better together. We connect with candor and care seeking out diverse perspectives from our customers communities and each other.

Life at Axon is fast-paced challenging and meaningful. Here youll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact

The Director Enterprise Business Operations is a strategic and operational leader responsible for driving cross-functional execution improving organizational efficiency and enabling high-impact decision-making. This role partners closely with senior leadership across Product Engineering Finance GTM and Operations to define priorities streamline processes measure performance and accelerate the business toward its long-term objectives.

The ideal candidate is analytical resourceful highly organized and comfortable operating at both strategic and tactical levels. They excel in ambiguous environments influence without authority and thrive in solving complex business problems.

What Youll Do

Location: This role is based out of one of our hub locations (Scottsdale AZ Atlanta GA Denver CO Boston MA Seattle WA Washington DC San Francisco CA) and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays with the flexibility to work remotely on Mondays unless there is an approved workplace accommodation. We believe that connection fuels innovation and our in-office culture is designed to foster meaningful teamwork mentorship and shared success.

• Strategic Planning & Execution

  • Lead annual and quarterly strategic planning partnering with executives to define goals success metrics and execution plans.
  • Translate high-level strategy into operational roadmaps business cases and actionable workstreams.
  • Drive cross-functional alignment and ensure teams are progressing against key initiatives.

  Operational Excellence

  • Identify inefficiencies and implement scalable processes tools and systems that improve productivity across the organization.
  • Develop and optimize operating rhythms (QBRs weekly reviews cross-functional standups OKR tracking).
  • Build dashboards and frameworks to measure performance and support data-driven decision-making.

  Business Insights & Analytics

  • Conduct deep-dive analyses on operational performance customer behavior product usage and financial metrics.
  • Partner with Finance to support forecasting headcount planning and resource allocation.
  • Create executive-level presentations that synthesize insights and recommendations.

  Program & Project Leadership

  • Lead mission-critical cross-company initiatives from concept through delivery.
  • Establish timelines identify dependencies mitigate risks and ensure accountability.
  • Communicate progress blockers and outcomes to senior leadership.

  Cross-Functional Partnership

  • Serve as a connective tissue between Sales Marketing Customer Success Professional Services and Finance.
  • Build trusted relationships at all levels influencing decisions through data clarity and strategic reasoning.
  • Facilitate collaboration and ensure information flows efficiently across teams.

What You Bring

• 8 years (Senior Manager) or 12 years (Director) of experience in Business Operations Strategy Management Consulting Program Management or similar fields.
• Demonstrated success leading cross-functional initiatives in a high-growth or fast-paced environment.
• Strong analytical skills with the ability to build models interpret data and create clear recommendations.
• Excellent communication and storytelling abilities including executive-level presentation skills.
• Proven ability to operate autonomously manage multiple workstreams and navigate ambiguity.

Preferred Qualifications

• Experience in SaaS hardware/software technology or product-driven organizations.
• Familiarity with operational frameworks (OKRs Lean Agile Six Sigma etc.).
• Strong business acumen with the ability to understand both market dynamics and internal operations.
• Experience in both big tech and start-up environments

Benefits that Benefit You

• Competitive salary and 401k with employer match
• Discretionary paid time off
• Paid parental leave for all
• Medical Dental Vision plans
• Fitness Programs
• Emotional & Mental Wellness support
• Learning & Development programs
• And yes we have snacks in our offices

Benefits listed herein may vary depending on the nature of your employment and the location where you work.

The Pay: Axon is a total compensation company meaning compensation is made up of base pay bonus and stock awards. The starting base pay for this role is between USD 134475 in the lowest geographic market and USD 215160 in the highest geographic market. The actual base pay is dependent upon many factors such as: level function training transferable skills work experience business needs geographic market and often a combination of all these factors. Our benefits offer an array of options to help support you physically financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit meet every single requirement Thats ok. At Axon we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer better place. We are also committed to building diverse teams that reflect the communities we serve.

Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If youre excited about this role and our mission to Protect Life but your experience doesnt align perfectly with every qualification listed here we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Important Notes

The above job description is not intended as nor should it be construed as exhaustive of all duties responsibilities skills efforts or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access deletion or exercise other CCPA rights ator via ourAxon Privacy Web Form. For more information please see the Your California Privacy Rights section of ourApplicant and Candidate Privacy Notice.

Axons mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axons impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental health and safety regulations policies and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice advances equity values diversity and fosters inclusion. Were committed to hiring the best talent regardless of race creed color ancestry religion sex (including pregnancy) national origin sexual orientation age citizenship status marital status disability gender identity genetic information veteran status or any other characteristic protected by applicable laws regulations and ordinances and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process please email Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.