Customer Service Agent-Nissan

Nissan of McKinney is seeking an energetic individual to join us in our unique and fast-paced Service Department as a Customer Service Agent. If you are great at customer service and are looking for a role that has many facets to it then this job is for you. If you are a college student or someone who needs mornings free this opportunity could be great for you. It offers some flexibility in scheduling and offers Saturday hours. Saturdays and afternoons/evenings are required for this job. This job is a great entry-level opportunity for someone who wants to get into the car business but doesnt know where to start and may not want to work on cars or sell them. This opportunity affords you the ability to work in a great team environment and become familiar with the service side of a car dealership. As a Customer Service Agent you may have the opportunity to cross train into various other roles on our service this role you will be the link between the guest and the service role can have you function as a cashier at times and working on administrative duties at other times. This is a multi-faceted role with good customer service skills at its core.

Whats in it for Me/Benefits

• Great Team Environment.
• Opportunities for advancement. Inquire about our career path or check it out on our career site.
• A real sense of accomplishment and success from helping people achieve their goals.
• Afternoon early evening and alternating Saturday hours.

Responsibilities

• Be a direct contact whether in person or on the phone for our customers
• Handling financial transactions with accuracy this includes cash credit cards and checks.
• Accurately handling a large number of vehicle records accurately and making sure they are filed properly.
• Participate in team & process development sessions

Qualifications

• At least one previous role based in strong customer service experience
• Must be able to work assigned shift which includes Saturdays.
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a preemployment background check & drug screen
• Must be at least 18 years old.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.