Campaign Manager

RAPP Chicago is looking for a Campaign Manager to join our award-winning Technology team.

WHO WE ARE:

We are RAPP world leaders in activating growth with precision and empathy at scale.

As a global next-generation precision marketing agency we leverage data creativity technology and empathy to foster client growth. We champion individuality in the marketing solutions we create and in our workplace. We fight for solutions that adapt to the individuals needs beliefs behaviors and aspirations.

We foster an inclusive workplace that emphasizes personal well-being.

HOW WE DO IT:

At RAPP our fearless superconnectors help to create value from personal brand experiences by focusing on three key areas: connected data connected content and connected decisioning.

Our data analysts identify who that person is our strategists understand what they want and our award-winning technologists and creatives know how to deliver it ensuring were able to activate authentic customer connections for our clients.

Part of Omnicoms Precision Marketing Group RAPP is comprised of 2000 creatives technologists strategists and data and marketing scientists across 15 global markets

YOUR ROLE:

As a Campaign Manager you will provide essential support to the campaign team by executing data entry tasks assisting in the ownership of digital marketing campaigns and supporting the development and deployment of HTML/CSS-based email campaigns. You will work collaboratively across teams to help deliver personalized high-quality marketing experiences.

YOUR RESPONSIBILITIES:

• Own the campaign implementation management and monitoring on campaign management platforms such as Salesforce Marketing Cloud Adobe Experience Platform Pega or Braze
• Own and maintain campaign-specific tracking documents to support accurate campaign tracking and reporting requirements.
• Support the creation editing and troubleshooting of HTML/CSS email templates for campaign deployment.
• Collaborate with internal teams to gather requirements and ensure proper execution of campaign elements.
• Help monitor campaign performance track deliverables and escalate issues as needed.
• Participate in quality assurance checks for campaign assets and deployments.
• Communicate campaign updates results and statuses to relevant stakeholders.
• Monitor deployments & deliverability troubleshoot and resolve issues in a timely manner
• Maintain documentation and follow best practices for campaign management and email development.
• Create segments using SQL and design complex multi-channel journeys that include dynamic content and trigger-based deployment
• Confirm technical feasibility of desired new marketing programs/features
• Work with the Marketing Sciences team to setup and track campaigns

SKILLS AND EXPERIENCE:

• Bachelors degree in Marketing Communications Business or related field (or relevant work experience)
• Minimum of 2 years experience in a campaign management or marketing operations role.
• Proficient with campaign management platforms such as Salesforce Marketing Cloud Adobe Journey Optimizer Pega or Braze.
• Working knowledge of HTML and CSS (including HTML5 and CSS3) responsive design and coding best practices.
• Knowledge of SQL and email marketing best practices; understanding of conditional formatting and dynamic content requirements is a plus.
• Acute analytical mindset with strong reporting skills attention to detail and accuracy.
• Excellent communication skills and experience collaborating with cross-functional teams within and between organizations.
• Proven track record of taking ownership and driving results.
• Strong project management and customer relationship skills.
• Experience with Pega CDH is a plus.

EDUCATION AND OTHER REQUIREMENTS:

• Bachelors degree

Desirable (but not required):

• T3 Security Clearance
• Pega Decisioning Consultant (PCDC) certification required (v8 and above preferred)

Our hybrid work model:

RAPPs current hybrid model is designed to enable in-person connections and collaboration that is core to our culture while also supporting flexibility for all employees. As such we have the option to work from home two days per week if wed like.

RAPP provides a competitive salary and comprehensive benefits plan. Benefits for this role include health/vision/dental insurance 401(k) stock options Healthcare & Dependent Flexible Spending Accounts vacation sick and personal days and positive activism days paid parental leave and disability benefits. For more information regarding Omnicom benefits please visit . A reasonable estimate of the salary for this role at the time of posting is $71000 - $86400. This range is specific to Chicago and multiple factors are considered in making compensation decisions including but not limited to: skill set experience and training certifications; etc. This is an exempt position. If your requirements fall outside of this range you are still welcome to apply.

As an EEO/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability veteran status.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.