Automotive Service Advisor
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Job Location:
Naperville, IL - USA
Monthly Salary:
$ 61 - 83
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Are you an experienced Advisor who is looking for a new opportunity Top performers can earn up to $150K annually.
Our team at Castle Chrysler Dodge Jeep Ram inNaperville is seeking a high-performing customer-focused Service Advisor to join us.
What We Offer:
- Top-tier compensation
- A fast-paced high-traffic dealership
- Career growth opportunities
- Supportive leadership
Service Advisor Responsibilities
- Oversee service orders and flow of Drive Lane.
- Ensure that customers receive prompt courteous and effective service
- Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
- Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
- Ensure the daily inventory of technicians time is consistently sold to service customers
- Distribute work between technicians efficiently
- Answer technical questions about vehicle problems warranties services and repairs
- Maintain Customer Success Index at or above company standards
- Assist in diagnosing vehicle problems; order parts and tools as necessary
- Oversee administration of warranty claims as well as training and supervising of service department
- Reinforces company policies and adheres to company standards
- Encourages compliance with applicable laws and regulations
- Maintain good working relationship with factory(s) and foster positive employee relations
Service Advisor Qualifications
- Previous Service Advisor/Writer experience minimum of 2 years
- CDJR experience is preferred
- Demonstrated ability to manage others and strong management skills
- Fantastic communication skills with your customers
- Professional well-groomed personal appearance
- Consistent record of service and sales success
- Strong record of positive customer satisfaction results
- Team oriented and self-motivated
- Able to work with little supervision
- Clean driving record and valid drivers license
Benefits
- 401(K) with company match
- Major medical (50% employee paid premium)
- Dental
- Vision
- Voluntary Benefits (Accident Critical Illness Disability and more)
- Paid Time Off
- Employee vehicle purchase discounts
- Career advancement
Service Advisor: $61K - $83K up to $150K annually for top performers
We are looking for qualified quality people who are ready to start their career within our family.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Are you a CDJR Service Advisor who is looking for a new opportunity? We're hiring an experienced Service Advisor for our team at Castle CDJR in Naperville. Come...
