Automotive Service Advisor

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profile Job Location:

Naperville, IL - USA

profile Monthly Salary: $ 61 - 83
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Are you an experienced Advisor who is looking for a new opportunity Top performers can earn up to $150K annually.

Our team at Castle Chrysler Dodge Jeep Ram inNaperville is seeking a high-performing customer-focused Service Advisor to join us.

What We Offer:

  • Top-tier compensation
  • A fast-paced high-traffic dealership
  • Career growth opportunities
  • Supportive leadership

Service Advisor Responsibilities

  • Oversee service orders and flow of Drive Lane.
  • Ensure that customers receive prompt courteous and effective service
  • Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
  • Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
  • Ensure the daily inventory of technicians time is consistently sold to service customers
  • Distribute work between technicians efficiently
  • Answer technical questions about vehicle problems warranties services and repairs
  • Maintain Customer Success Index at or above company standards
  • Assist in diagnosing vehicle problems; order parts and tools as necessary
  • Oversee administration of warranty claims as well as training and supervising of service department
  • Reinforces company policies and adheres to company standards
  • Encourages compliance with applicable laws and regulations
  • Maintain good working relationship with factory(s) and foster positive employee relations

Service Advisor Qualifications

  • Previous Service Advisor/Writer experience minimum of 2 years
  • CDJR experience is preferred
  • Demonstrated ability to manage others and strong management skills
  • Fantastic communication skills with your customers
  • Professional well-groomed personal appearance
  • Consistent record of service and sales success
  • Strong record of positive customer satisfaction results
  • Team oriented and self-motivated
  • Able to work with little supervision
  • Clean driving record and valid drivers license

Benefits

  • 401(K) with company match
  • Major medical (50% employee paid premium)
  • Dental
  • Vision
  • Voluntary Benefits (Accident Critical Illness Disability and more)
  • Paid Time Off
  • Employee vehicle purchase discounts
  • Career advancement

Service Advisor: $61K - $83K up to $150K annually for top performers

We are looking for qualified quality people who are ready to start their career within our family.

To learn more about us visit: are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.


Required Experience:

Unclear Seniority

Are you an experienced Advisor who is looking for a new opportunity Top performers can earn up to $150K annually.Our team at Castle Chrysler Dodge Jeep Ram inNaperville is seeking a high-performing customer-focused Service Advisor to join us.What We Offer:Top-tier compensationA fast-paced high-traff...
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Key Skills

  • Sales Experience
  • Time Management
  • Order Management System
  • Customer Service
  • Dealership Experience
  • GM Vehicles
  • Retail Sales
  • Tire Service
  • Automotive Repair
  • OSHA
  • Service Writing
  • Automotive Service

About Company

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Are you a CDJR Service Advisor who is looking for a new opportunity? We're hiring an experienced Service Advisor for our team at Castle CDJR in Naperville. Come...

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