Senior Software Engineer
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Job Location:
New York City, NY - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
ABOUT US:
Founded in 2020 Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data easy to customize and monitor always available and ready to take action. Power better support sales and operations with way less effort. Our founders Alex Levin and Rebecca Greene helped build Angi (Angies List HomeAdvisor and Handy) to over $1.5Bin revenue.
Based in Manhattan were building an in-person culture of entrepreneurs who want to win and build something meaningful. Were backed by top investors including Founder Collective Homebrew and Emergence Capital.
Come join us as we create a category-defining company and follow Regals company page on LinkedIn to stay up-to-date on our journey and current job openings!
Were moving fast and the numbers speak for themselves:
- Partnered with enterprise brands like Google AAA Ro Coursera
- Raised $82M (top tier investors including Emergence & Homebrew)
- Completed 250MM calls
- Driven $7B revenue for customers
- Scaled to $## ARR
- Built amazing NYC (NoMad) in office culture
ABOUT THE ROLE:
Were searching for a Senior Software Engineer who is ready to redefine how businesses connect with customers. At Regal youll work on systems that power millions of high-stakes interactions for leaders in healthcare financial services education and other high-consideration industries. Our platform brings together AI agents VoIP SMS email and real-time event data to give businesses a single intelligent interface for orchestrating every customer touchpoint.
We enable scalable human-like conversations that drive real results by leveraging the power of AI-driven automation ML and predictive analytics along with Twilios APIs and Regals event-streaming architecture. Engineers at Regal own problems end-to-end. Youll influence product direction shape technical strategy and ship features that immediately reach large active user bases. Join us to push boundaries simplify complex workflows and craft customer experiences that feel less like software and more like magic.
OUR STACK:
Libraries / Frameworks: React GraphQL
Programming Languages: Typescript Python
Infrastructure: Postgres Redis Kinesis DynamoDB AI/ML Pipelines
RESPONSIBILITIES:
- Act as a key contributor to Regals backend systems and Node-based APIs helping execute against our product roadmap and delivering high-quality scalable systems in collaboration with the Product and Design teams
- Develop and integrate AI-driven features into our communication workflows leveraging LLMs to drive customer engagement and automation
- Improve the observability and throughput of our APIs and services
- Act as a force multiplier for the engineering team on building new functionality - including digging into the code to unblock them helping them with design and technology adoption choices and acting as a mentor
- Set standards across the Engineering team for best practices scalability maintainability and performance
- Set standards for monitoring system performance and debugging / investigating issues
- Provide on-call support for the application and work to triage production issues
ABOUT YOU:
- 5-12 years of experience building production-ready web-scale platforms in a high-growth environment
- Fluent in with Typescript backends
- Extensive experience with Python OR expert level experience with a strongly typed language like Go or Java
- Fluent in AI-assisted software development: able to use LLMs as a force multiplier for coding debugging documentation testing and architecture while upholding high engineering standards
- Experience with AI/ML technologies such as NLP LLMs or predictive analytics is a plus
- Ability to articulate the value of complex architectural work to business stakeholders
- Extensive experience with building cloud native solutions (AWS preferred)
- Extensive experience with real-time streaming event processing
- Passion for learning and mentoring continually leveling up your skills while helping others do the same
- Drives impact through collaboration leading discussions within your team and across functions to solve complex problems together
- A desire to be part of a values-driven Engineering team where integrity curiosity and ownership guide every decision
BENEFITS/PERKS:
- We care about your health!
- Medical Dental and Vision plans - 80% covered by the company
- Flexible PTO & 11 paid holidays/year
- We care about future you!
- 401k Plan
- Paid parental leave
- Pre-tax commuter benefits
- We care about connection!
- In-office breakfast and snacks daily
- Happy hours team outings & annual off-sites
- Complete laptop workstation
- & more to come!
$160000 - $220000 a year
The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidates skills location qualifications experience and relevant education or addition Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer.
POSITION LOCATION & OFFICE DETAILS:
This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F.
*If you think youre missing relevant experience but youre hungry and a fast learner (and can prove it) we want to hear from you!
We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.
Required Experience:
Senior IC
Key Skills
- Spring
- .NET
- C/C++
- Go
- React
- OOP
- C#
- AWS
- Data Structures
- Software Development
- Java
- Distributed Systems
About Company
Regal is a new approach to outbound cloud contact center software. Turn your untapped customer data into real-time outbound campaigns that drive 25% more revenue — immediately.
