CS UIR RPM team CI Project Lead– Hsinchu

Introduction

Within ASML Customer Support (CS) is responsible for the maintenance and continuous improvement of ASML systems. Are you the person that can drive a continuous improvement mindset throughout the ASML organization and at our suppliers Do you like to improve organizations and (formal and informal) processes in a data driven way
Are you an excellent communicator who aligns easily in a cross-sectoral environment and is able to make the difference
Do you get excited to define and explore new insights to improve ASML quality and customer experience
Then this could be an interesting job for you ! In the TW UIR RPM department we are

• running improvement projects and supporting and driving the Quality Competence Centers to set the standards within UIR.
• providing transparency in a fact based landscape to enable ASML sectors and business lines to reduce non-Quality and disturbance.
• improving our customer satisfaction and drive the right improvement projects that move the needle.
• implementing standards and methods that enable initiatives that optimize across the ASML value chain enabling collaboration and connecting end-to-end.

Job Mission

You will be responsible for embedding a continuous improvement structure and driving a continuous improvement mindset and continuous improvement initiatives to reduce non-Quality and disturbanceimproving UIR org. efficiency and execution quality. This will result in the realization of a Living Quality culture in which ASML employees and suppliers are able to continuously improve and realize a fast learning behavior.

Job Description

• Drive ASML growth of Quality maturity by structuring and supporting Quality competence centers to reach competence maturities that will support the Quality First target.
• Define and drive Continuous Improvement initiatives in cross-business & cross-sector collaboration to reduce non-Quality and disturbance to improve customer satisfaction.
• Team up with the non-Quality program manager to identify opportunities with key stakeholders that will deliver a measurable ongoing improvement on the key drivers for non-Quality improvement across the business.
• Do deep dives into the fact based information on non-Quality disturbance to support root cause analysis.
• Provide expertise and consultancy based on business need.
• Manage the Quality training portfolio and engage in development of leadership and Quality mindset trainings.
• Maintain the current ASML Quality Computer Based Training.

Education

You have a Bachelor or Master degree with >5 years of relevant experience in a similar role to make this role a success.

You have engineering background (industrial engineering Mechatronics Mechanical engineering Electric engineering or comparable).

You have six sigma knowledge who has experience in initiating and running improvement projects on a data driven approach.

Experience

Prefer 5 years of experience in semiconductor field and process engineering quality management and supplier quality management and people management experience.

Personal Skills

• Independent thinker with demonstrated good judgement problem solving and analytical skills.
• Be able to influence without power of borrowed resources.
• Able to work in a very dynamic and fast paced environment.
• Open for cultural differences and able to work with site of different culture and way of working.
• Motivated pro-active self-driven and flexible.
• Good verbal and written in English.
• Great leadership & coordination skills.
• Independent proactive sense of responsibility team player good communication skills customer oriented (both internal and external) stress-resistant and flexibility.

Other information

• Flexibility to travel to other site in TW and other countries by biz demanding with short notice.

This position requires access to controlled technology as defined in the United States Export Administration Regulations (15 C.F.R. 730 et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit hire train and promote persons in all job titles without regard to race color religion sex age national origin veteran status disability sexual orientation or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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