ServiceNow Administrator Developer – Must have an active TSSCI Clearance and willing to take a Polygraph, Springfield, VA, Immediate Hire

ServiceNow Administrator/Developer

Springfield VA
Full-Time On-Site Immediate Hire

Join Synertex to deliver innovative IT solutions for mission-critical operations. Were seeking a ServiceNow Administrator/Developer to configure develop and maintain ServiceNow (SNOW) instances and business processes for our government customer. If youre passionate about building efficient secure platform solutions in a dynamic mission-focused environment this role is for you.

RESPONSIBILITIES

• Responsibilities will include the ability to effectively collaborate with stakeholders to understand propose and deliver digital transformation solutions with emphasis on request fulfillment.
• They will automate workflows through Service Catalogs and create key ITIL service operations and management processes to include but not limited to Request Incident Problem Configuration Change Knowledge and Asset Management.
• The SNOW Administrator/Developer will possess the ability to design develop and build custom applications and provide support to end-users of the Information Technology Service/Operation Management (ITS/OM) solutions.

REQUIREMENTS

• 5 years of direct experience with the ServiceNow platform as an administrator/developer.
• Possess proficiency in gathering requirements database design schemas and data modeling.
• Possess ServiceNow Certified Systems Administrator Certification.
• Experience customizing or developing reports from data residing in relational databases.
• Experience customizing or developing dashboards and charts from data source(s).
• Familiar with Web technologies such as JavaScript HTML XML and CSS.
• Have excellent knowledge of ServiceNow best practices and ongoing knowledge of latest ServiceNow features.
• Be familiar with the NOW platforms APIs and Integrations.
• Possess a strong knowledge of and experience in ServiceNow core architecture and applications to include Incident Problem Change Portal Asset Configuration Management (CMDB) Knowledge Management Mid-Server Integrations LDAP Flow Designer and SSO.
• Possess a strong understanding of IT Service Management (ITSM) and common service level agreements (SLA) measurements.
• Proven experience training users on customizations and processes.
• Proven experience with process and solution integration workflow design/configuration and reporting.
• CSWF: Specialty Area Framework Category: Securely Provision; Proficiency Level: Intermediate.
• Bachelors degree from an accredited University; or One or more SNOW certifications such as Certified Systems Administrator Certified Applications Specialist Certified Application Developer.

PREFERRED QUALIFICATIONS

• 8 years of direct experience with the ServiceNow platform as an administrator/developer.
• Advance ServiceNow certifications.
• Experience with Agile software development
• ITILv4 Intermediate certification(s).
• Proficiency with Microsoft Office Suite and SharePoint.

Required Experience:

Unclear Seniority