2026 Field Rep Development Program – Japan

Your Impact Shapes the World at Caterpillar Inc.

When you join Caterpillaryourejoining a global team who cares not just about the work we do but also about each other. We are the makers problemsolversand future world builders who are creating stronger more sustainable communities. Wedontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

Job Summary

The Field Rep Development Program focuses onbuilding the skills and knowledge that are necessary to partner with Caterpillar Dealers to drive strategy alignment and customer loyalty.

1824-monthDevelopmental Program

• Customized development plan to understand and learn Caterpillar machines organizations and values.

Training

• You will start your journey with a 12-week training program where you will attend various workshops to build Caterpillar knowledge soft skills and how to consult with dealers and customers.The program includestravel in Asiaand Europeto visit Caterpillar facilities to build technical and product knowledge as well as business skills.

Rotations

• After the training program you will work in various roles throughout Caterpillar learning strategy servicesand products to help you advance in your future field position.

Role Progression

• Placedintothe fieldwith all the experience and knowledge you will need to partner with Caterpillar Dealers to drive strategy alignment and customer loyalty.

Additional Info:

This is an entry-level position designed to build theemployeesskill sets withina specific industry; following completion of the program you will move to a field-based position supporting Caterpillar Dealers and customers.

ProgramStart Date-June 2026

What You Will Do:

• Build foundational knowledge of Caterpillar its productsservicesand customers.

• Grow personally and professionally through soft skills development and hands-on technical training.

• Collaborate with experts in product development dealermanagement marketing and sales etc.

• Work in various rotational assignments throughout Caterpillar learning strategyservicesand products

• Ultimately manage assigned territory and serve as a connection between dealers and Caterpillar.

Representative specialization path:

• Industry Sales Representative You will counsel dealers to develop and increase their performance provide guidance on existing and potential customer service issues and improvement measures within an industry as well as assist dealers on forecast sales/rental/used strategyplanningand sales techniques. You will also support the rollout of new productsanalyzeand communicate marketplace and competitiveactivityandanalyzeproduct applicationconfigurationandutilization. You will work with dealers to provide the best solution for individual customers as youassistdealers with business planning and promotional programs that increase sales while maximizing price realization.

• Industry Technical Representative Represent Caterpillar to minimize the technical and commercial impact of customer complaints related to products applications and maintenance requirements the incumbent has a direct bottom line impact on Caterpillar and dealer financial results.This position works closely dealers to implement the regional product support strategy developing the dealers technical capabilities reporting and product problem management to support customersneeds.

What You Have:

Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability toleveragethat information in creating customized customer solutions.

Level Basic Understanding:

• Focuses activities on developing andmaintainingpositive customer relationships.

• Discusses general differences between internally and externally focused organizations.

• Cites the cost and benefits of good versus poor customer service.

• Explains why customer satisfaction is important to successful product/service delivery.

Effective Communications: Understanding of effective communication conceptstoolsand techniques; ability to effectivelytransmit receive and accurately interpret ideas information and needs through the application ofappropriate communicationbehaviors.

Level Basic Understanding:

• Describes non-verbal behaviors that influence the interpretation of the message.

• Cites examples of effective and ineffective communications.

• Explains the importance of effective business communication.

• Speaks/writes using correct language mechanics and gestures.

Problem Solving: Knowledge of approaches tools techniques for recognizinganticipating and resolving organizational operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.

Level Basic Understanding:

• Explains the value of a disciplined approach to problem solving.

• Describes problem reporting and escalation practices.

• Utilizes accepted procedures for problem analysis and resolution.

• Identifieskey aspects of problem-solving techniques used inownarea.

Relationship Management: Knowledge of relationship management techniques; ability toestablishand maintain healthy working relationships with clients vendors and peers.

Level Basic Understanding:

• Provides examples of the characteristics of effective business relationships.

• Identifieskey business relationships inownorganization.

• Describes the nature of a productive business relationship.

• Explainsthe benefits of building business partnerships.

Value Selling: Knowledge of the principles and practices for selling productstechnologyand services; ability to provide overall product/service valueand to differentiate support offerings that address clearly understood customer needs.

Level Basic Understanding:

• Presents product technology or service costs and benefits in reaction to prospect or customer requests.

• Describes general conceptspracticesand benefits of value-based versus product selling.

• Documentsproposed product/service solutions to be presented to potential customers.

• Pursuesadditionalvalue selling education or training to enhance traditional sales practices.

Program Qualifications:

• Accredited university/collegedegreein one of the following degree programs: Marketing Science Engineering Technical or related business/technical field

• 1-5 years relevant work experience

• Must have an advanced level ofproficiencyin both written and spoken English

• Must be willing to travel extensively (50 70%)

• Must be willing torelocatedomestically/internationallybased upon business need

What You Will Get:

Each person hired into the Field Representative Development Program isassigneda coach to help guide your progression through the Program. You will receive personalized onboarding soft-skillsalesand technical training specific to your fieldassignments andparticipatein a variety of rotations across the business to ensure you have the means necessary to achieve your career goals.

Compensation & Benefits:
Competitive salary based on degree and professional industry working experience. The Total Rewards package includes:

• Annual Incentive Bonus Plan*

• Paid Time Off plan (Vacation Holiday Volunteer Etc.)

• Short and Long-Term Disability Coverage(For applicable person)

• Social Insurance

• Parental Leave(Max 3years)

• Employee Assistance Programs

• Voluntary Benefits and Employee Discounts(cafeteria plan)

• Career Development

• Housing allowance(For applicable person)

About Caterpillar

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gasturbinesand diesel-electric locomotives. Fornearly 100yearswevebeen helping customers build a better more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services backed by our global dealer network provide exceptional value that helps customers succeed.