KEY RESPONSIBILITIES
Research and resolve account discrepancies to include unidentified customer deductions charge-backs bill-backs unauthorized products and quantity/pricing variances
Secure supporting documents to resolve payment disputes (i.e. Proof of Deliveries Bill of Ladings invoices pricing review findings/approvals historical communications post-audit detail etc)
Identify and implement new and/or updated business processes to reduce/eliminate recurring AR discrepancies and improve receivables performance (as measured by overdue AR and Deductions metrics)
Utilize HRC (High Radius) and ad-hoc reporting to assign and track root cause
Communicate any trending billing errors or non-compliant deliveries to SSC and/or Sales Management Teams
Request intercompany pricing reviews: track approval timelines
Collaborate deductions statuses with the Collections Team and contribute to monthly at-risk reporting
Coordinate credit issuance with the Cash Application Team on sanctioned pricing reimbursements
Collaborate with Data and Process Excellence Team to bring process efficiencies and improvements Document Processes and customer reference materials
File claims per customer policy (portals mail email) in a timely manner to ensure prompt payment; identify import and bot upload opportunities
Provide guidance to team members to resolve complex issues; assist with escalation when necessary
Actively participate in and contribute to weekly Deductions huddles
Monitor established task/worklist completion benchmarks at a team level
Other AR-related duties which may be assigned by the Department Manager or Supervisor
Contribute to DSO Overdue and 60 objectives
Qualifications :
4 years industry relevant experience
High Radius experience is strongly preferred
S4 Hanna/SAP experience strongly preferred
Customer relations experience in a Customer Service or Accounts Receivable role is required
Excellent communication skills including strong telephone and writing skills
Solid understanding of payment invoicing and AR reporting
Ability to work in a fast-paced environment and navigate change
Good problem-solving skills
Ability to train others
Computer literate including Excel and Word
Self-directed; requires limited oversight
Leadership experience is a plus
Perform general project support tasks including but not limited to data analysis and process development
Additional Information :
This position is open to U.S. citizens U.S. permanent residents or individuals who are currently authorized to work in the United States on a valid visa.
The hourly pay range for this position is $25.00/hour - $37.50/hour cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.
Our current Benefits include:
Comprehensive Medical Dental and Vision Plans 401k Match Family Leave PTO & Paid Holiday Schedule Pet Legal and Life Insurance Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location).
Red Bull Distribution Company Inc. is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race color creed religion sex gender genetic information national origin disability uniform service veteran status age or any other classification protected by Federal state or local law.
Remote Work :
No
Employment Type :
Part-time
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