Client Platform Engineer
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Job Location:
Mountain View, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
Were building safety-enhancing technology for aviation that will save lives. Automated aviation systems will enable a future where air transportation is safer more convenient and fundamentally transformative to the way goods and eventually people move around the planet. We are a team of mission-driven engineers with experience across aerospace robotics and self-driving cars working to make this future a reality.
As a Client Platform Engineer you will be a part of our IT and Security team. Your work will have a key impact on the development of Reliable Robotics internal infrastructure and processes. You will work as part of the IT and Security team towards building deploying and managing tools. You will be working on building or improving existing automation to support standardization efforts with a focus on end-user facing endpoints.
Responsibilities
In your role as a Client Platform Engineer you will be responsible for the design implementation of tools supporting the business internal needs and standards as well as support of the IT related needs of our end-users. You will be involved in the design and implementation of tools and their supporting infrastructure to improve the daily experience of our users across the entire business. This will include managing SaaS services managing physical infrastructure and cloud infrastructure to support the needs of the teams at Reliable. You will be responsible for identifying additional opportunities for standardization improvement of the user experience and training various teams including the IT/Security teams you will be working on for redundancy when new tooling is introduced.
Basic Success Criteria
- 5 years of experience supporting business needs in IT
- Excellent troubleshooting skills
- Basic networking skills and understanding of basic network services (vlan/routing/wifi/dhcp/dns/etc)
- Previous management of in-office infrastructure (wifi printing etc)
- Experience with MDM platforms to manage Apple devices (macOS iOS iPadOS) and Windows 11 devices
- Experience with configuration management systems such as Puppet (preferred) Chef or Ansible
- Scripting skills in various languages (Python bash powershell)
- Understanding of SSL certificates and PKI infrastructure
Preferred Success Criteria
- Ability to explain complex concepts to users or colleagues
- Ability to troubleshoot problems remotely (over Slack Google Meet or others)
- Familiarity with Google Workspace management (access and management of Google services integration of Google with other services and the security mechanisms available in those environments)
- Experience with virtualization/containerization both in AWS and GCP KVM LXC and Docker
- Development tooling experience (git github vscode pip3)
- Experience with AWS services (IAM ec2 s3 route53 SSO lambda etc)
- Application (re)packaging and management (msi/pkg/deb)
- Experience in environments where data management classification and handling is critical
- Experience with end-user supports with software and computing devices
- Mobile device management and BYOD policiesr
This position is based at our facility in Mountain View California.
Must be willing to travel up to 10% of the time.
The estimated salary range for this position is $125000 to $185000/annual salary cash and stock option awards benefits. At Reliable Robotics we strive to provide competitive and rewarding compensation based on experience and expertise as well as market conditions location and pay equity.
In addition to base compensation Reliable Robotics offers stock options employee medical 401k contribution great co-workers and a casual work environment.
This position requires access to information that is subject to U.S. export controls. An offer of employment will be contingent upon the applicants capacity to perform in compliance with U.S. export control laws.
All applicants are asked to provide documentation that legally establishes status as a U.S. person or non-U.S. person (and nationalities in the case of a non-U.S. person). Where the applicant is not a U.S. person meaning not a (i) U.S. citizen or national (ii) U.S. lawful permanent resident (iii) refugee under 8 U.S.C. 1157 or (iv) asylee under 8 U.S.C. 1158 or not otherwise permitted to access the export-controlled technology without U.S. government authorization the Company reserves the right not to apply for an export license for such applicants whose access to export-controlled technology or software source code requires authorization and may decline to proceed with the application process and any offer of employment on that basis.
At Reliable Robotics our goal is to be a diverse and inclusive an Equal Opportunity Employer we do not discriminate on the basis of race religion colorcreedancestry sexgender (including pregnancy childbirth breastfeeding or related medical conditions) gender identitygender expression sexual orientation age non-disqualifying physical or mental disabilityor medical conditions national originmilitary orveteran statusgenetic information marital status or any other basis covered by applicable law. All employment and promotion is decided on the basis of qualifications merit and business need.
If you require reasonable accommodation in completing an application interviewing completing any pre-employment testing or otherwise participating in the employee selection process please direct your inquiries to emailprotected
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Advanced automation will make aircraft safer, more available, more affordable and fundamentally transformative to the way goods and people move around the planet.
