Primary Details

Time Type: Full time

Worker Type: Employee

Responsible for mentoring new hires and providing process initiatives for the assigned team. Handles and provides support for various HR employee programs within the organization and responsible for administering or processing transactions and workflows.

Primary Responsibilities Provide input for process/policy improvement Comply with proper internal controls to conduct job functions /carry out responsibilities/administrative activities Assist in driving improvements to HR policies practices and processes across sites taking into account cultural differencesEnsure high HR service levels and assist in facilitating two-way communication among functional areas and human resources Liaising with centers of excellence to provide answers for employeesGenerate both regular and ad-hoc reports for Management from Workday & Cornerstone (HRIS & LMS) Manage the security and maintenance of HR personnel files. Ensure that all files are complete and ready for regulatory inspection. Develops human resources solutions by collecting and analyzing information; recommending courses of action Preparing or updating employment records related to hiring transferring promoting and terminating Provide support to employees for complex HR related transactions such as payroll taxes over payment under payment deductions employment contracts/ letters invoices etc. and resolve issues and problems Administering HR related transactions and workflows Utilizing available systems and tools to process transactions and workflows Engage with managers to interpret reporting data including monthly dashboards Manage case management system and ensure the correct points of escalation are delivered timely Facilitate complex audit reports HR reports and any adhoc reports as necessary Ensure that all calls/queries are answered in a prompt and professional manner Point of escalation for complex transactions from employeesAble to mentor new hires and or HR Specialist Provide training service to new hires/ HR Specialist on process procedure and system functionality Successful transfer of knowledge Lead regular team meetings in collaboration with leadership Required Education Bachelors Degree or equivalent combination of education and work experience Required Experience 3 years relevant experience Preferred Competencies/Skills Computer literacy with intermediate PC and administration skills Written and verbal communication skills Ability to review and interpret data Ability to transfer knowledge and provide training in systems and processes A good balance of conceptual and analytical thinking and problem solving skills Ability to produce solutions to moderately complex problems Able to understand and follow complex instructions relayed verbally and in writing Identify trends in data Assume a methodical approach to a given situation and developing a systematic procedure as a response Demonstrates good judgment in selecting methods and techniques for obtaining solutions. Ability to communicate technical information and ideas so others will understand Uses skills as a seasoned experienced professional with a full understanding of industry practices and company policies and procedures; resolves a wide range of issues in imaginative as well as practical ways. Preferred Knowledge Extensive understanding of HR policy and end to end HR process/ procedure Advanced knowledge to provide human resources related support to multiple business segments including managing payroll and benefits changes. Maintain a working knowledge of relevant issues laws and regulations pertaining to HR practices to ensure optimal value and full regulatory compliance Knowledge/ experience in Workday administration an advantage QBE Cultural DNA Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) because we know its not just what we do that matters its how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:We are customer-focusedWe are technical expertsWe are inclusiveWe are fast-pacedWe are courageousWe are accountableWe are a teamAll employees are expected to adhere to QBEs Code of Ethics and Conduct and apply sound risk management practices US Only - Disclaimer To successfully perform this job the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities. Global Disclaimer The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employees normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company to each other and to our customers suppliers communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills:

Collaboration Tools Communication Critical Thinking Employee Relations Investigations Human Resources (HR) Human Resources Policies Intentional collaboration Labor and Employment Law Managing performance Problem Solving Risk Management Stakeholder Management Strategic Management Succession Planning Team Management

How to Apply:

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Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.