Remote French OR Italian OR Spanish Customer Support with relocation to Greece
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Job Location:
Monthly Salary:
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
Become part of a team that prioritizes empathy excellence and innovation!
Were seeking a Customer Service Representative to support a global online this position you will help to create meaningful digital experiences by delivering high-quality compassionate support to users around the world. Your role will be essential in fostering community trust and ensuring every user feels acknowledged respected and assisted. Enjoy the freedom of working remotely from anywhere in Greece whether in a lively city or on a beautiful island and immerse yourself in the countrys rich culture and stunning landscapes while advancing your career.
Key Responsibilities
- Deliver empathetic accurate and timely user support.
- Stay up to date on products and community standards to provide effective solutions.
- Make thoughtful community-focused decisions in complex situations.
- Investigate and resolve user issues including account access and abuse reports.
- Respond to user inquiries with professionalism empathy and efficiency.
- Analyze data to optimize workflows and enhance user experience.
- Enforce Terms of Use by monitoring and addressing reports of abusive content.
- Identify trends and escalate emerging or complex issues to the global team.
Requirements
- Language proficiency:
- French OR Spanish OR Italian: C1-C2 level (native or near-native).
- English: B2 level or higher.
- Excellent interpersonal and communication skills with a genuine sense of empathy.
- Proactive and community-oriented mindset.
- Strong analytical skills with attention to detail.
- Ability to interpret and apply community standards consistently.
- Comfortable using data-driven insights to improve processes.
- Familiarity with online communities or social platforms (training provided).
Compensation & Benefits
- Competitive Salary
- Performance bonus
- Work schedule: MondaySunday (8-hour shifts 5 days/week rotating).
- Relocation support: Assistance provided for candidates relocating to Greece.
- Career development: Continuous training growth opportunities and mentorship.
- Work environment: International inclusive and supportive workplace culture.
- Flexibility: Hybrid and adaptable working conditions.
- Location: Work remotely from anywhere within Greece
Why Join Us
Be part of a diverse forward-thinking team committed to shaping safe and positive online spaces. Here your empathy insight and initiative directly impact millions of users while advancing your career in a collaborative and innovative environment.
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