The Director of Emergency Services leads all clinical and operational functions of the Emergency Department. This role is responsible for ensuring high-quality patient care regulatory compliance financial performance staffing efficiency and continuous improvement within a fast-paced environment. The director provides strategic direction oversees daily operations and supports the development of a high-performing nursing team.
Key Responsibilities
Direct and manage all Emergency Department operations including staffing scheduling and resource allocation
Develop and oversee departmental budgets financial performance and cost-containment initiatives
Ensure compliance with all regulatory and accreditation requirements (Joint Commission CMS EMTALA state regulations)
Implement and monitor quality improvement initiatives throughput metrics and patient satisfaction goals
Oversee staff education onboarding performance evaluations and professional development
Collaborate with physicians hospital leadership and interdisciplinary teams to optimize patient flow and clinical outcomes
Maintain updated departmental policies procedures and best-practice standards for emergency care
Lead emergency preparedness planning and participate in relevant hospital committees
Drive a culture of patient-centered care safety accountability and continuous improvement
Required Qualifications
Registered Nurse with current state licensure (BSN required or in progress; MSN preferred)
Minimum 23 years of leadership experience within Emergency Services
Proven experience in department operations including budgeting staffing and performance management
Demonstrated success in staff development continuing education initiatives and team leadership
Strong understanding of regulatory requirements and emergency care standards
Ability to lead in a dynamic high-acuity environment
Preferred Qualifications
Advanced degree (MSN MBA MHA)
Experience in a community hospital or similarly structured ED
Training in Lean Six Sigma or process improvement methodologies
Required Experience:
Director
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