Integration Platform Operations Manager

What You Will Bring

Minimum 5-7 years progressive experience supporting operating or administering enterprise integration platforms such as TIBCO BusinessWorks/BWCE EMS Mashery/API Gateway or similar middleware.

Operational experience with Informatica PowerCenter IICS/IDMC or equivalent ETL platforms.

Background in ETL job tuning workflow troubleshooting repository management and migration support.

Experience with monitoring tools like Dynatrace Logstash Kibana Splunk Prometheus/Grafana or similar.

Experience in managing outsourced vendor for operations related tasks.

Automotive or financial services industries preferred.

Bachelors degree in Computer Science Information Systems Engineering or related technical field.

Masters degree preferred.

ITIL Foundation certification preferred.

Relevant platform certifications (TIBCO Informatica Control-M Cloud) are a plus.

Strong expertise with TIBCO BusinessWorks/BWCE EMS Mashery/API Gateway and enterprise integration patterns.

Hands-on experience with Informatica PowerCenter and/or IICS/IDMC for ETL

Solid experience with Control-M job scheduling workload automation dependency modeling and SLA optimization.

Exposure to Docker Kubernetes OpenShift or containerized integration deployments.

Proven experience leading L1/L2/L3 operational and engineering teams in a 247 environment.

Proven skills in ITIL processes (Change Incident Problem Release).

Proven track record of driving RCA MTTR reduction and operational excellence.

Familiarity with CI/CD tools such as Jenkins Bitbucket Git Nexus Artifactory and automated deployment pipelines to build and maintain Tibco deployments.

Proficient with Microsoft Office Suites including PowerPoint.

Excellent verbal and written communication including presentation skills.

Excellent interpersonal skills to successfully collaborate with cross functional departments and managing outsourced vendor.

Strong orientation toward results coupled with reputation for integrity creativity and good judgment

Must have the ability to challenge when appropriate existing practices.

Work Environment

Employees in this class are subject to extended periods of sitting standing and walking vision to monitor and moderate noise levels. Work is performed in an at home and office environment.

The posted salary range for this job takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; geographic location and other business and organizational needs. Successful candidates may be hired anywhere in the salary range based on these factors. It is uncommon to hire candidates at or near the top of the range.

California Privacy Notice

This notice only applies to our applicants who reside in the State of California.

The latest version of our Privacy Policy can be found here. This Privacy Policy provides you with notice at or before the point of collection about the categories of personal information to be collected from you the purposes for which your personal information is collected or used and whether that information is sold or shared so that you can exercise meaningful control over our use of your personal information. We are providing this notice to comply with the California Consumer Privacy Act of 2018 as amended as amended by the California Privacy Rights Act of 2020 (CCPA).

If you have any questions about CCPA regarding California residents or HCA team members please contact the Privacy Team at .

Who We Are

Through our service brands Hyundai Motor Finance Genesis Finance and Kia Finance Hyundai Capital America offers a wide range of financial products tailored to meet the needs of Hyundai Genesis and Kia customers and dealerships. We provide vehicle financing leasing subscription and insurance solutions to over 2 million consumers and businesses. Embodying our commitment to grow innovate and diversify we strive to reimagine the customer and dealer experience and launch innovative new products that broaden our market reach. We believe that success comes from within and are proud to support our team members through skill development and career advancement. Hyundai Capital America is an Equal Opportunity Employer committed to creating a diverse and inclusive culture for our workforce. We are a values-driven company dedicated to supporting both internal and external communities through volunteering philanthropy and the empowerment of our Employee Resource Groups. Together we strive to be the leader in financing freedom of movement.

We Take Care of Our People

Along with competitive pay as an employee of HCA you are eligible for the following benefits:

Medical Dental and Vision plans that include no-cost and low-cost plan options

Immediate 401(k) matching and vesting

Vehicle purchase and lease discounts plus monthly vehicle allowances

Paid Volunteer Time Off with company donation to a charity of your choice

Tuition reimbursement

What to Expect

The Integration Platform Operations Manager is responsible for overseeing the day-to-day operational performance reliability and governance of the

organizations integration and middleware ecosystem. This role exists to ensure that all integration platforms APIs and middleware services operate

efficiently securely and in alignment with business and technology objectives. This position provides leadership across operations support

monitoring change management and continuous improvement for integration services that connect mission-critical applications and data flows. The

Manager ensures high availability standardized practices and scalable processes that enable seamless system-to-system communication across the

enterprise.

What You Will Do

1. Own and govern integration platforms (TIBCO Control-M Informatica) including operational lifecycle management SLA adherence performance tuning capacity planning and standardization of integration frameworks and patterns.

2. Oversee API middleware and data integration operations managing TIBCO BW/BWCE/Mashery environments Informatica ETL pipelines and Control-M job scheduling (dependencies calendars throughput job failure management).

3. Lead daily operational support (L1/L2/L3) across ESB ETL and scheduling platformsdriving incident management RCA ITIL compliance (Change/Incident/Problem/Release) audit/security readiness and planning for go-lives deployments and hypercare.

4. Drive monitoring observability and SRE practices by implementing Dynatrace/Prometheus/Grafana dashboards automating alerting and runbooks reducing MTTR and improving reliability and platform health.

5. Ensure platform security and compliance managing RBAC OAuth/mTLS cert/token rotation vulnerability remediation patching platform hardening and adherence to InfoSec and regulatory controls.

6. Provide release environment and stakeholder leadership overseeing CI/CD workflows configuration management HA/DR planning vendor coordination cross-team collaboration and maintaining operational documentation reports and governance artifacts.