Animal Control Enforcement Associate- Temporary

Salt Lake CountyA career with a purpose in the community you love!

individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community please keep reading.

What it is like to work here:

At Salt Lake County our culture is woven into all aspects of our work and our employees lives from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment we appreciate employees through great benefits a healthy work life balance and room to grow and develop.

Surround yourself with:

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a our heart and service that bring us together.

JOB SUMMARY

Enforces ordinances governing the care and control of animals provides a variety of specialized customer service duties adoption screening and counseling maintains appropriate records and investigates and resolves public complaints.

MINIMUM QUALIFICATIONS

Three (3) years of experience in field closely related to these duties or an equivalent combination of related education and experience.

Must receive a verified negative test result on a mandatory drug test before starting in this position. Will be subject to random alcohol and drug testing. May be subject to post-accident and reasonable suspicion alcohol and drug testing.

Due to the nature of this position the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program under current County Human Resources policy requirements.

ESSENTIAL FUNCTIONS

The following duties and responsibilities are intended to be representative of the work performed by the incumbent(s) in this position and are not all-inclusive. The omission of specific duties and responsibilities will not preclude it from the position. Applicants must be prepared to demonstrate the ability to perform the essential functions of the job with or without a reasonable accommodation.

• Act as the first contact for customer service issues for the agency in resolving animal-related issues such as adoptions lost pets license renewals and sales impounds relinquishments fee assessments vaccination/sterilization animal ordinances and similar issues.
• Issues criminal citations and notice of violations following animal ordinances and enforces animal ordinances and state statutes.
• Collect all fees according to policy and ordinances and acts as cashier. Processes cash check and credit card transactions for services provided. Balances funds at the end of the business day and reconciles discrepancies.
• Impound animals that are stray abandoned rabid in distress and/or dangerous by safely utilizing a variety of tools and techniques. Observes and evaObserveluates the condition of animals and provide basic first-aid.
• Processes routine applications supporting documents and information for animal licenses and animal permits and determines that all applications are accurate and in compliance with procedures ordinances and policies.
• Receives and responds to animal-related calls and resolves nuisance complaints by educating animal owners and complainants about animal control ordinances and providing advice.
• Works with databases to enter and retrieve complex records regarding animals owners violations and citations referrals and general information. Prepares and updates a variety of reports
• Participates in court proceedings and testifies in court as necessary.
• Investigate complaints of animal bites and place animals under appropriate quarantine.

KNOWLEDGE SKILLS AND ABILITIES (KSA)

Knowledge of:

• Accurate computer data entry and write/print legibly
• Basic principles and practices of animal handling and husbandry.
• Various animal breeds behavioral characteristics and common symptoms of disease.
• Animal ordinances and state statutes.
• General office procedures and methods.
• Cash handling fund reconciliation and deposit procedures.
• Modern office equipment including computers and software.

Skills and Abilities to:

• Communicate effectively and negotiate with emotionally upset or hostile animal owners or complainants
• Prioritize organize and carry out work assignments.
• Safely handle animals.
• Learn how to process information/merchandise through the register system.
• Observe and record symptoms reactions and progress of animals.
• Maintain quality safety and/or infection control standards.
• Communicate tactfully and courteously when interacting with the public and coworkers.
• Learn interpret apply and explain applicable ordinances codes regulations policies and procedures governing general animal control practices.

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Lifting carrying pushing and pulling loads of 25 75 pounds on an intermittent basis. Regular exposure to animals that may bite kick scratch or be diseased (including rabies) as well as fur dander unpleasant odors loud noises exposure to unsanitary conditions dust gases

and chemical

IMPORTANT INFORMATION REGARDING THIS POSITION

Incumbents are required to participate in a rotating schedule which may include weekends and holidays