Guest Services Concierge Fast Pass (PRN)
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Job Location:
Lafayette, IN - USA
Monthly Salary:
Not Disclosed
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
The Fast Pass Representative supports the Emergency Department and hospital by managing the Fast Pass workflow and ensuring patients are directed efficiently and accurately upon arrival. The role is also responsible for vetting a guests risk while visiting our facility. This role provides continuous 24/7 operational support and plays a key part in maintaining a safe environment.
Responsibilities
- Manage the Fast Pass process for all incoming ED patients and visitors. Guests must present an ID at check in which will be run though our system. Alerts will be handled according to established processes.
- Greet and direct patients/guests promptly ensuring they are routed according to established protocols.
- Communicate effectively with registrars security and ED staff as needed.
- Maintain awareness of ED lobby reporting any suspicious activity to security.
- Attention to detail to ensure accuracy while using the Fast Pass system.
- Able to work 12-hour shifts as needed which includes weekends.
- Provide excellent customer service and uphold organizational mission and values.
Qualifications
- High School or equivalent.
- Good communication/verbal skills ability to multitask basic computer skills.
Key Skills
- English Language
- Cost Estimation
- Corporate Risk Management
- Export Sales
- J2EE
About Company
The Franciscan Missionaries of Our Lady Health System is one of the largest healthcare systems based in Louisiana and is the leading healthcare provider for more than half the state’s population. The health system is a non-profit, Catholic organization sponsored by the Franciscan Miss ... View more
