16. Job Description Client Partner (Junior Level)

Job Description: Client Partner (Junior Level)
Location: Houston TX
Work Authorization: US Citizens and Green Card holders highly preferred
Industry: Energy & Utilities (E&U) Tier 2 Accounts
Role Type: Client Partner Junior Level (Sales Delivery Oversight)

About the Role

We are seeking a Junior Client Partner to support and grow Tier 2 accounts within the Energy & Utilities sector. This role combines client relationship management delivery oversight and sales support. The ideal candidate is driven organized and capable of managing day-to-day account operations without needing deep domain expertise.

Key Responsibilities

Client Relationship Management

• Serve as the primary point of contact for assigned Tier 2 Energy & Utility accounts
• Build trusted relationships with client stakeholders (Director VP CTO CIO levels)
• Ensure consistent communication project updates and stakeholder alignment

Delivery Oversight

• Oversee delivery execution across technology and consulting engagements
• Partner with internal delivery and PMO teams to ensure quality timelines and customer satisfaction
• Handle escalations and ensure proactive risk mitigation
• Track project milestones SOW compliance and resource performance

Sales & Account Growth

• Support senior leadership in identifying new opportunities within existing accounts
• Assist in proposal development RFP/RFI responses and pricing coordination
• Drive incremental sales through onsite presence and client engagement
• Contribute to revenue growth account planning and forecasting

Operational Coordination

• Manage account governance QBRs and reporting
• Maintain documentation trackers and dashboards for leadership visibility
• Ensure service delivery aligns with contractual obligations

Required Qualifications

• 5 8 years of experience in IT Services Consulting or Account/Engagement Management
• Experience managing or supporting client accounts within enterprise environments
• Strong understanding of delivery processes (no domain specialization required)
• Excellent communication presentation and relationship-building skills
• Ability to work onsite/hybrid in Houston
• Proven ability to support sales cycles and coordinate across cross-functional teams

Preferred Qualifications

• Experience in Energy & Utilities accounts (not mandatory)
• Prior exposure to onsite offshore delivery models
• Strong problem-solving and escalation management ability