Customer Care Specialist

Entry-Level Customer Care Specialist (In-Person)

Position Overview:
We are looking for a friendly and motivated Entry-Level Customer Service Representative to join our team. This is an on-site role where you will interact directly with clients answer questions and support daily customer needs. No prior experience is requiredjust a positive attitude strong communication skills and a willingness to learn.

Duties:

Welcome clients and provide assistance in person.

Answer questions and offer clear accurate information about services processes or policies.

Handle inquiries and resolve concerns in a professional and timely manner.

Document interactions updates and customer details accurately.

Escalate more complex issues to the appropriate team or department.

Follow company guidelines for communication safety and service standards.

Collaborate with team members to ensure a smooth customer experience.

Participate in training to develop knowledge of company services and procedures.

Qualifications:

High school diploma or equivalent.

No previous experience required training is provided.

Strong verbal and written communication skills.

Friendly approachable and comfortable assisting people face-to-face.

Ability to multitask and stay organized in a fast-paced environment.

Reliable punctual and eager to learn.

Ability to work both independently and as part of a team.

Flexible availability depending on company needs.

What We Offer:

Comprehensive training and ongoing support.

Opportunities for growth and advancement.

A positive team-oriented work environment.

Employee benefits and perks (varies by company).

Required Skills:

knowledge of crm systemsdocumentationbasic understanding of business operations and customer needsoral and written communication skillsstrong oral and written communication skillsability to multitask and prioritize effectivelylanguage fluencycustomer feedback gatheringmulti-taskingcrm systems familiaritytime management skillsoral communicationanalytical and problem-solving abilitiescustomer service representativescustomer serviceproficiency in customer service softwareability to multitask and prioritizeconflict resolutionresiliencecrm familiaritycustomer feedbackorganizational and time management skillsbilingual or multilingual abilitiesability to multitask and prioritize effectively under pressurecustomer satisfaction and service excellencebilingualisminterpersonal skillscustomer satisfaction commitmentsales supportcustomer relationship management (crm) familiaritycustomer feedback managementproficiency in customer service software and toolsflexible schedule availabilitycrm systemsstrong interpersonal skillsproblem-solvingcommunication skillstime managementcommunicationmultitaskingstrong communication skillsmultitasking and prioritizationproblem resolutionexcellent organizational and time management skillsteamwork and collaborationexcellent organizational skillscustomer feedback analysisstrong analytical and problem-solving abilitiesstrong oral and written communicationpositive attitudeteam collaborationproblem solvingpositive attitude and resiliencecustomer service and supportflexibilityflexible schedulingability to multitask and prioritize under pressurefamiliarity with crm systemsadaptabilityorganizationteamworksalesactive listeningorganization skillsorganizational skillsfluent in multiple languagesresilience in challenging situationsempathyfamiliarity with crm systems and practicescollaborationflexibility in schedule availabilitycustomer satisfactionwritten communicationcrm systems and practicescustomer service softwarebasic understanding of business operationsability to multitaskanalytical abilitiesanalytical skillsproblem-solving skillsproblem-solving abilitiescustomer service software proficiencyflexibility in scheduleeffective communicationcustomer relationship management (crm)prioritizationstrong analytical skillscustomer service skillscustomer service experience