Customer Care Specialist

Entry-Level Customer Care Specialist (In-Person)

Position Overview:
We are looking for a friendly and motivated Entry-Level Customer Service Representative to join our team. This is an on-site role where you will interact directly with clients answer questions and support daily customer needs. No prior experience is requiredjust a positive attitude strong communication skills and a willingness to learn.

Duties:

Welcome clients and provide assistance in person.

Answer questions and offer clear accurate information about services processes or policies.

Handle inquiries and resolve concerns in a professional and timely manner.

Document interactions updates and customer details accurately.

Escalate more complex issues to the appropriate team or department.

Follow company guidelines for communication safety and service standards.

Collaborate with team members to ensure a smooth customer experience.

Participate in training to develop knowledge of company services and procedures.

Qualifications:

High school diploma or equivalent.

No previous experience required training is provided.

Strong verbal and written communication skills.

Friendly approachable and comfortable assisting people face-to-face.

Ability to multitask and stay organized in a fast-paced environment.

Reliable punctual and eager to learn.

Ability to work both independently and as part of a team.

Flexible availability depending on company needs.

What We Offer:

Comprehensive training and ongoing support.

Opportunities for growth and advancement.

A positive team-oriented work environment.

Employee benefits and perks (varies by company).

Required Skills:

multitaskingtime managementstrong analytical skillsability to multitaskproblem-solving skillsmulti-taskingconflict resolutionexcellent organizational and time management skillslanguage fluencyfluent in multiple languagesability to multitask and prioritize effectively under pressurecustomer satisfactioncommunicationbilingual or multilingual abilitiescustomer serviceorganizational skillsexcellent organizational skillscustomer feedbackcustomer satisfaction and service excellenceanalytical and problem-solving abilitiesfamiliarity with crm systemsbasic understanding of business operationsbilingualismstrong analytical and problem-solving abilitiesflexible schedule availabilitystrong oral and written communication skillsstrong oral and written communicationcustomer feedback managementproficiency in customer service softwaredocumentationbasic understanding of business operations and customer needsteamworkproblem resolutionpositive attitudecustomer service and supportflexible schedulingability to multitask and prioritize under pressureanalytical skillsoral and written communication skillseffective communicationcustomer satisfaction commitmentresilience in challenging situationscustomer service representativescustomer feedback analysisteamwork and collaborationadaptabilitycrm systems and practicesactive listeningprioritizationcustomer service skillsflexibilitycustomer service experiencecustomer service software proficiencyproficiency in customer service software and toolsstrong interpersonal skillscollaborationcommunication skillsability to multitask and prioritizeknowledge of crm systemssalesoral communicationflexibility in schedule availabilitysales supportorganization skillsmultitasking and prioritizationteam collaborationcustomer relationship management (crm)flexibility in scheduleproblem-solving abilitiesorganizational and time management skillswritten communicationresiliencecrm systemscrm familiarityability to multitask and prioritize effectivelycustomer relationship management (crm) familiaritycrm systems familiarityinterpersonal skillsanalytical abilitiesempathyproblem-solvingorganizationtime management skillsstrong communication skillsfamiliarity with crm systems and practicescustomer service softwarepositive attitude and resiliencecustomer feedback gatheringproblem solving