Customer Care Specialist

Entry-Level Customer Care Specialist (In-Person)

Position Overview:
We are looking for a friendly and motivated Entry-Level Customer Service Representative to join our team. This is an on-site role where you will interact directly with clients answer questions and support daily customer needs. No prior experience is requiredjust a positive attitude strong communication skills and a willingness to learn.

Duties:

Welcome clients and provide assistance in person.

Answer questions and offer clear accurate information about services processes or policies.

Handle inquiries and resolve concerns in a professional and timely manner.

Document interactions updates and customer details accurately.

Escalate more complex issues to the appropriate team or department.

Follow company guidelines for communication safety and service standards.

Collaborate with team members to ensure a smooth customer experience.

Participate in training to develop knowledge of company services and procedures.

Qualifications:

High school diploma or equivalent.

No previous experience required training is provided.

Strong verbal and written communication skills.

Friendly approachable and comfortable assisting people face-to-face.

Ability to multitask and stay organized in a fast-paced environment.

Reliable punctual and eager to learn.

Ability to work both independently and as part of a team.

Flexible availability depending on company needs.

What We Offer:

Comprehensive training and ongoing support.

Opportunities for growth and advancement.

A positive team-oriented work environment.

Employee benefits and perks (varies by company).

Required Skills:

crm systems and practicesflexibility in schedule availabilitycustomer service representativesproblem solvingsales supportproblem-solvingstrong oral and written communicationflexibilityanalytical skillsbasic understanding of business operationsknowledge of crm systemscommunicationcustomer service and supportstrong oral and written communication skillsability to multitask and prioritize effectivelyflexible schedule availabilityanalytical and problem-solving abilitiescustomer feedbackcollaborationfamiliarity with crm systemsbilingualismcrm systemsempathycustomer satisfaction commitmentcustomer servicestrong interpersonal skillscustomer relationship management (crm)multi-taskingeffective communicationresilience in challenging situationscrm systems familiaritycustomer feedback analysisorganizationcustomer service experienceability to multitask and prioritizecustomer satisfactionteamwork and collaborationorganization skillsstrong communication skillsoral communicationpositive attitudecustomer service softwareconflict resolutionbilingual or multilingual abilitiesproblem-solving skillscustomer service skillsproficiency in customer service softwaretime managementfluent in multiple languageswritten communicationinterpersonal skillsability to multitask and prioritize effectively under pressurestrong analytical and problem-solving abilitiesmultitasking and prioritizationbasic understanding of business operations and customer needsproficiency in customer service software and toolslanguage fluencyability to multitask and prioritize under pressuresalescustomer relationship management (crm) familiarityoral and written communication skillsstrong analytical skillsdocumentationmultitaskingteamworkactive listeningadaptabilitycustomer satisfaction and service excellencecustomer service software proficiencyprioritizationorganizational skillsproblem-solving abilitiesexcellent organizational skillsorganizational and time management skillspositive attitude and resilienceflexible schedulingcustomer feedback managementflexibility in scheduleanalytical abilitiescommunication skillsexcellent organizational and time management skillstime management skillscrm familiarityfamiliarity with crm systems and practicesability to multitaskcustomer feedback gatheringteam collaborationproblem resolutionresilience