Position: Crisis Center Manager

Req.#: 25-146

FTE: Less than part-time Non-Exempt

Department/Location: Crisis

Compensation:$33.01 - $46.22 The final job offer is based on several factors (internal equity skills education experience and credentials).

Additional compensation: 25% premium pay

Network180 employees make a difference in peoples lives every day making our community a better place to live.We are the behavioral health community organization responsible for the delivery of mental health substance abuse treatment coordination and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others.

We are seeking a Crisis Center Manager. As part of a multidisciplinary team-based service this role provides clinical leadership and expertise supervises assigned staff and provides consultation to clinicians and providers to ensure appropriate levels of care and access to necessary services. This position is the clinical lead for the team providing clinical services in the Crisis Center which includes a Brief Intervention Clinic and Crisis Stabilization Unit.

The shift supervisor manages the services provided and workflow through direct clinician interventions delegation and coordination of staff roles. This position will ensure quality care for all people seeking assistance excellent customer service and the appropriateness of staff interactions with people served. The shift supervisor will manage all operations of the team on shift. Additionally this position will ensure collaboration and coordination with community providers and reinforce a team culture that is positive accountable and responsive to the needs of the people served and the community.

Network 180s Behavioral Health Crisis Center is a 24/7 facility that serves adults 18 years and older and includes a walk-in Brief Intervention Clinic and a secure Crisis Stabilization Unit(CSU).Thesettingprovidesassessmentandunscheduledclinicalservicesdesignedto prevent or resolve mental health or substance-related crises. The Crisis Center aims to provide these services to individuals whose crisis will typically resolve within a few hours howevermayrequireuptoseventy-two(72)hoursoftreatment;andwhereservicescanbe voluntary or involuntary.

The CSU fills a key gap in the Kent County Crisis Continuum of Care and provides more efficienteffectiveequitablecrisisbehavioralhealthcareinasettingdesignedandstaffedto provide this type of treatment.

The CSU also aims to divert individuals from jail emergency departments and inpatient psychiatrichospitalsettingstoanappropriateleastrestrictivetreatmentsettingwheneverit can be achieved safely and successfully.

This position is scheduled Sundays from 6:30am to 7:00pm and additional participation in a virtual 1-hour manager meeting. This assignment is in-person at 260 Jefferson Ave NE Grand Rapids Michigan 49503.

MINIMUM QUALIFICATIONS:

• MastersDegreeinSocialWorkPsychologyCounselingorCounselingPsychology.
• FullyLicensedintheStateofMichiganasaMasterSocialWorkerProfessional Counselor or Psychologist.
• At least twoyears ofpost-Mastersdegreeexperienceinthebehavioralhealthfield.
• Knowledgeofcrisisinterventionandtreatmentmethodology.
• ComputerskillsincludinguseofMicrosoftOfficeprogramsandtelehealth.

PREFERRED QUALIFICATIONS:

• Supervisoryexperience.
• MCBAPCAADCcertification.
• Livedexperienceswithmentalillness/developmentaldisabilities/substanceusedisorders valued.

Job interviews are being conducted in person or via the internet. To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed on the job description are representative of the knowledge skill and/or ability required. For a detailed job description and responsibilities please review the job description. Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify.

Network180 is a drug and alcohol-free workplace which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department ator.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity or expression pregnancy age national origin disability status genetic information protected veteran status or any other characteristic protected by law.