Instructional Designer

Medellín - Colombia

Monthly Salary: Not Disclosed

Posted on: 21 hours ago

Vacancies: 1 Vacancy

Job Summary

Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained strong double-digit growth over the past several years and is backed by Insight Venture Partners ) a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.

Founded in 2000 Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions go to and for more information on Kaseyas culture.

Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.

A Look Inside the Job:

Create and maintain relationships and processes with relevant stakeholders across product development teams

to inform and influence Support and Partner training needs.

Collaborate/consult with subject matter experts (SMEs) to identify key knowledge skills and abilities associated with learning objectives.

Identify appropriate instructional strategies to efficiently meet project goals.

Innovate and improve upon learning solutions to increase the efficiency and effectiveness of learning design and delivery.

Create documentation that communicates learning objectives content structure assessment measures and learning impact.

Create prototypes storyboards scripts course content simulations videos scenarios facilitator guides job aids and assessments for learning solutions.

Build self-paced elearning materials using authoring tools such as Articulate 360.

Partner with the LMS Administrator to deliver content.

Establish best practices surrounding eLearning and certification development including creating design templates and identifying opportunities to streamline the production process.

About You:

Minimum 2 years experience in instructional design and online learning product development.

Experience in using both Articulate 360 Techsmith Camtasia and the Adobe Suite to create engaging and digestible learning content.

Experience working in learning management systems (LMS).

Moderate to high technical aptitude. Ability to sufficiently learn and understand technical. products and concepts required to communicate and work with technical subject matter experts (SMEs).

Excellent consulting problem solving and analytical skills.

Experience in project management with the ability to work on several projects at a time prioritize and organize tasks and meet deadlines in a fast-paced environment.

Must demonstrate outstanding judgment and mature business skills with the ability to establish a strong rapport with staff at all levels within the organization.

Proficiency using standard Microsoft Office software such as word processing spreadsheet and presentation software.

Excellent written and oral communication skills including the ability to effectively convey technical information to non-technical colleagues and clients

Undergraduate degree in Instructional Design Education Educational Technology or a related field of study.

Join the Kaseya growth rocket ship and see how we are #ChangingLives !

Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.