E-Commerce Marketing Assistant | Remote Growth Contributor

This is a remote position.

Do you love solving problems keeping systems running smoothly and making sure nothing slips through the cracks Want a role where your attention to detail and technical skill directly fuel growth smooth operations and a better customer experience

Youll have the flexibility to work remotely support a fast-moving e-commerce team and contribute to a brand thats constantly improving. If youre organized proactive and thrive in a role where tech creativity and operations meet this could be the perfect fit.

Our Story Starts with People Like You

The two founders best friends were running businesses that needed great talent fast. So they started building remote teams across countries like the Philippines Colombia and India. Not only did it work it thrived. They realized that talent isnt limited by geography. With todays technology and high-speed internet were able to build high-performing global teams that support businesses across the U.S. So ClearDesk was born.

Today ClearDesk helps U.S. businesses grow by building world-class remote teams. We dont just connect talent; we manage the entire experience from recruiting to retention. And while we help clients thrive we also stay deeply committed to helping our remote team members build real lasting careers that support their lives and their families.

Thats where you come in.

The Role: E-Commerce Marketing Assistant

Imagine being the person who keeps the entire customer journey flowing seamlessly.

A customer places an order youre the one ensuring it moves through Shopify without issues. An email flow needs an update youre refreshing the design tightening the copy or launching an A/B test. An automation breaks youre troubleshooting the Zap and getting everything back on track.

Youre not just clicking buttons or updating data youre creating momentum. Behind every fix every flow every order checked theres a real customer waiting for a smooth reliable experience. You help make that happen. Youll manage systems support customers maintain partner portals and elevate performance across the board. And when things are quieter Youll help update assets in Figma strengthen automations or refine tracking. Every day your work moves the business forward.

What Your Days Might Look Like:

• Manage internal operations across multiple systems
  

• Handle Shopify order management including refunds reships cancellations basic product edits QA of checkout process and monitoring integrations.
  

• Maintain Klaviyo email and SMS flows by updating images simple design modules replacing copy creating segments within established criteria performance monitoring and reporting and creating AB tests of existing flows.
  

• Provide customer support through daily inbox management checking order statuses scripted responses and escalating issues when necessary.
  

• Manage partner portal support tickets and partner-related issues.
  

• Assist with Zapier automations and basic Figma asset updates including text updates and image replacements using existing templates.
  

Who We Think Will Thrive in This Role:

• You have experience in Shopify order management product edits and system integrations
  

• Youre comfortable maintaining Klaviyo email/SMS flowsdesign tweaks copy swaps segments and performance monitoring
  

• Youve built or managed automations in Zapier and enjoy optimizing workflows
  

• You have a background in DTC or e-commerce with a mix of technical and marketing skills
  

• Youre extremely organized and able to manage multiple tasks across systems
  

• Youre a clear communicator who knows how to follow established processes while spotting improvements
  

• You stay calm under pressure and take initiative when something breaks or needs attention
  

• You enjoy collaborating with a remote team and supporting both customers and internal partners
  

• You are willing to work in a US time zone schedule.
  

• You can secure the required technical setup including:
  

• At least a 720p HD webcam
  

• A noise-canceling headset
  

• A primary internet connection of at least 25 Mbps
  

• A backup laptop backup internet device and backup power source
  

• A main computer with at least Intel Core i5 (or equivalent) and 8 GB RAM
  

• A backup computer with at least Intel Core i3 and 4 GB RAM
  

Because we believe work should be meaningful even from home.

At ClearDesk youll work with clients who respect your time and value your skills. Youll join a remote-first team that genuinely supports you and youll see the impact of your work in real tangible ways that matter to the people you work with.

We dont just want you to do your job. We want you to grow with us stay with us and feel proud of the difference youre making.

Heres what you can expect from us:

• We pay you fairly and on time
  

• We provide prepaid HMO coverage for your peace of mind
  

• We help you grow with tools training and honest feedback
  

• We celebrate your wins
  

• And above all we actually care
  

Ready to be part of something that matters

Apply now and start your journey with ClearDesk.

Important Reminder: ClearDesk does not ask for any monetary payments or fees as part of our employment process. If you encounter any request for payment please disregard it and report it to us immediately. For your security please ensure that all communications are conducted through emails originating from (@ or @).