Care Team Manager

Roanoke, VA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Paid time off
Training & development
Tuition assistance
Vision insurance
Wellness resources

Who We Are:

Since 1948 The Rescue Mission of Roanoke has been on the mission of Helping Hurting People in Jesus Name. The Mission nourishes the mind body and spirit through dedicated team members and volunteers that extend the compassion of Christ to our neighbors in need.

We are a non-profit faith based equal opportunity employer.

The Care Team Manager serves to ensure the seamless availability of care team services while supporting the team members guests volunteers and local community through Christ-filled love and respect. They will coordinate the care team schedules confirm the Welcome Center availability and seek support from community partners for their presence onsite.

Reports to: Sr. Director of Programs

Hours of Availability:

Full-Time - Flexible schedule between 8:00am 6:30pm; weekends and holidays as scheduled

Compensation: $DOE (non-exempt/hourly)

Our Team Members should exhibit the following:

Possess a sincere love of Christ and maintain a Christian Walk that is evident of that love.
Individuals must be willing to adhere to The Rescue Mission of Roanokes Statement of Faith & Code of Ethics.
Demonstrates a genuine interest in the safety and well-being of our guests and team members.
Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.
Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned.
Strong listening as well as written & verbal communication skills to execute instructions keep others informed and exhibit professionalism.
Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects.
Ambitious to exceed expectations.

Job Specific Qualifications:

Experience coordinating services for customers/clients.
Ability to lead guide and support a team with a variety of professional backgrounds/roles.
Strong familiarity with community resources in Roanoke and surrounding areas.
Demonstrated background/experience in public health social work or related field.
Ability to represent the Rescue Mission and work in collaboration with community partners.
Demonstrated experience with reporting and analyzing data.
Strong computer skills to include Google and Microsoft Office products.

Career Summary (not all-inclusive list):

Serves to coordinate the use of the Welcome Center with those interested in holding an event and/or meeting. Ministers to the community by providing a respectful safe clean and secure environment for care team services and the community. Active engagement with volunteers guests team members and local community. Manages the case managers and intake specialists to include onboarding scheduling training recognition and performance management. Serves as a member of the Care Team providing services to our guests and the community. Creates monitors and adjusts Community Partner onsite schedules.

Administrative duties include (but not limited to) providing data analysis as requested/required for KPIs tracking case management community partner and goal completion data.

This position will continue to evolve as the Care Team increases the services provided such as transitional living and aftercare.

All team members may be asked to complete other duties as assigned by the leadership/management with an expectation to complete these assignments as requested.

Physical demands essential to performing the job duties of this position (not an all-inclusive list).

Prolonged periods of sitting.
Prolonged - Communicating with others to exchange information.
Prolonged computer use; computer screen exposure.
Temperatures may vary depending on activity/events; indoor/outdoor exposure.
Noise levels may vary depending on activity/event and/or location.
Activity may include occasional stooping twisting turning pushing pulling.
Lift up to 50 pounds; not repetitive.
Occasional - Moving around to accomplish a task.

The Rescue Mission of Roanoke is a drug-free and tobacco-free workplace.

We look forward to reviewing your qualifications!

Since 1948 the Rescue Mission has continued a tradition of comprehensive care to those in crisis in our community. The homeless the hungry the chemically addicted the impoverished and the hopeless have all found a warm welcome at the Rescue Mission.

Men women and children have found a safe place and compassionate friends in their darkest moments. The Rescue Mission is open 24 hours/day and 365 days/year and provides food clothing shelter an on-site clinic Recovery Program case management and aftercare services. All people in crisis are served regardless of race gender creed age or ethnicity.

In addition the Rescue Mission operates a Donation and Recycling Center 2^ndHelpings Gallery and Shop Thrift 460 and has an online store presence. All proceeds from sales benefit the programs of the Rescue Mission.

With the mission statement helping hurting people in Jesus name the Rescue Mission of Roanoke nourishes the mind body and spirit through dedicated staff and volunteers that extend the compassion of Christ to our neighbors in need.

Required Experience:

Manager

Benefits:401(k)401(k) matchingCompetitive salaryDental insuranceEmployee discountsFree food & snacksHealth insurancePaid time offTraining & developmentTuition assistanceVision insuranceWellness resourcesWho We Are:Since 1948 The Rescue Mission of Roanoke has been on the mission of Helping Hurting Pe...

Benefits:

401(k)
401(k) matching
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Health insurance
Paid time off
Training & development
Tuition assistance
Vision insurance
Wellness resources

Who We Are:

We are a non-profit faith based equal opportunity employer.

Reports to: Sr. Director of Programs

Hours of Availability:

Full-Time - Flexible schedule between 8:00am 6:30pm; weekends and holidays as scheduled

Compensation: $DOE (non-exempt/hourly)

Our Team Members should exhibit the following:

Possess a sincere love of Christ and maintain a Christian Walk that is evident of that love.
Individuals must be willing to adhere to The Rescue Mission of Roanokes Statement of Faith & Code of Ethics.
Demonstrates a genuine interest in the safety and well-being of our guests and team members.
Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.
Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned.
Strong listening as well as written & verbal communication skills to execute instructions keep others informed and exhibit professionalism.
Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects.
Ambitious to exceed expectations.

Job Specific Qualifications:

Experience coordinating services for customers/clients.
Ability to lead guide and support a team with a variety of professional backgrounds/roles.
Strong familiarity with community resources in Roanoke and surrounding areas.
Demonstrated background/experience in public health social work or related field.
Ability to represent the Rescue Mission and work in collaboration with community partners.
Demonstrated experience with reporting and analyzing data.
Strong computer skills to include Google and Microsoft Office products.

Career Summary (not all-inclusive list):

Administrative duties include (but not limited to) providing data analysis as requested/required for KPIs tracking case management community partner and goal completion data.

This position will continue to evolve as the Care Team increases the services provided such as transitional living and aftercare.

All team members may be asked to complete other duties as assigned by the leadership/management with an expectation to complete these assignments as requested.

Physical demands essential to performing the job duties of this position (not an all-inclusive list).

Prolonged periods of sitting.
Prolonged - Communicating with others to exchange information.
Prolonged computer use; computer screen exposure.
Temperatures may vary depending on activity/events; indoor/outdoor exposure.
Noise levels may vary depending on activity/event and/or location.
Activity may include occasional stooping twisting turning pushing pulling.
Lift up to 50 pounds; not repetitive.
Occasional - Moving around to accomplish a task.

The Rescue Mission of Roanoke is a drug-free and tobacco-free workplace.

We look forward to reviewing your qualifications!

Required Experience:

Manager

Key Skills

Corporate Paralegal
Car Driving
Design Engineering
Electrical Controls
Consultancy

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About Company

Rescue Mission

WE WANT YOUR FEEDBACK! Questions on giving, volunteering, advocacy and more, your feedback matters to us! With the mission statement “helping hurting people in Jesus’ name,” the Rescue Mission of Roanoke is a comprehensive crisis intervention center for men, women, and children. We of ... View more

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