Team Manager & Senior Project Manager
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Job Location:
Taipei City - Taiwan
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Team Manager & Senior Project Manager
Taïwan Software Team Taipei
The Team Manager & Senior Project Manager for the Taiwan Software Team is responsible for leading and developing the local software team driving cross-functional project execution and ensuring a high level of customer satisfaction. This role combines people leadership end-to-end project management and stakeholder collaboration to deliver high-quality solutions on time and in line with the companys strategic goals.
Key Responsibilities
People Management
- Lead and manage the Taiwan Software Team providing coaching guidance and performance feedback to ensure alignment with the companys vision and strategic objectives.
- Foster a collaborative motivating team environment where members actively support each other to achieve shared goals.
- Promote continuous development of team members by identifying skill gaps and proposing relevant training and development plans.
Project Management
- Define implement and continuously improve processes and workflows between Sales and Production teams to ensure efficient and scalable operations.
- Work closely with Production and Product teams in daily operations to manage and secure on-time deliveries to customers.
- Collaborate with Sales Product Marketing and FAE teams to facilitate smooth cross-functional cooperation and strong customer relationships.
- Support Product Managers in product integration activities including active participation in kick-off meetings (KOM) regular sync meetings and preparation and delivery of product build /documentation to customers.
- Collaborate with Audio Engineers to define and manage the customer-facing device tuning process including tuning flows playlist creation hardware checklists and organization of customers tuning priorities.
- Work with FAE and Product Management to prioritize and manage issue resolution ensuring timely follow-up and clear communication with stakeholders.
Customer Support
- Build and maintain strong relationships with internal and external stakeholders by establishing credibility confidence and trust through consistent transparent and solution-oriented communication.
Qualifications
- Bachelors degree (business engineering IT etc.) sometimes a Masters degree is a plus or equivalent combination of education and experience.
- 7-8 years of project management experience including complex or international projects. 12 years in a lead/coordination role.
- Skills: Strong coaching and mentoring capabilities with a demonstrated ability to develop team competencies and drive performance. Solid project management skills including project scoping and planning risk and issue management and stakeholder reporting.
- Soft Skills: Proven ability to foster an open collaborative and accountable team culture. Strong leadership communication and interpersonal skills. Highly organized with excellent prioritization abilities. Comfortable working in a multicultural environment and managing conflict and stress constructively. Demonstrated adaptability and ability to embrace and drive change.
- Languages: fluent Mandarin professional English (written/spoken) especially in international companies.
Required Experience:
Senior IC
Key Skills
- Omnigraffle
- Technical Project Management
- Financial Services
- Growing Experience
- Database Development
- Management Experience
- Interaction Design
- Tableau
- Restoration
- Operations Management
- Big Data
- Alteryx
About Company
SteelSeries is a leading manufacturer of gaming peripherals and accessories, including headsets, keyboards, mice, and mousepads.
