Sales Support Representative

Charlotte, VT - USA

Monthly Salary: Not Disclosed

Posted on: 15 days ago

Vacancies: 1 Vacancy

Job Summary

Zingerle Groups Sales Support Representative is an important entry-level role that supports the sales cycle and helps deliver an exceptional customer experience. The position focuses on assisting business development learning the sales process and providing sales administrative support to ensure accurate quoting order processing and smooth cross-department collaboration.

Responsibilities

Coordinate sales team schedules meetings and event preparations.
Respond to customer inquiries and follow up on sales requests to ensure prompt service.
Prepare and revise sales quotes and presentations quickly and accurately.
Handle price inventory and general client communications escalating issues when needed.
Maintain accurate and up-to-date CRM data for leads accounts quotes and more.
Review pre-orders for accurate billing shipping and product details before completion.
Support payment collection and guide customers through prepayments and credit applications.
Collaborate with other departments to ensure seamless sales and customer service processes.
Conduct post-sale follow-ups for new and existing clients collecting feedback and referrals.
Assist in generating performance data sales reports tracking KPIs and market research.

Experience and Skills Desired

Bachelors degree or two years of experience in a customer service or sales support role or an equivalent level of combined education and experience
Organized and detail-oriented to manage multiple agendas and deadlines
Proactive and solutions-oriented to maximize efficiency productivity and sales results
Ability to learn and become an expert on company systems products and procedures
Proficient with MS Office programs: Outlook Word and Excel
Professional verbal and written communication skills
Excited to learn and embrace new challenges in a growing company!

Compensation and Benefits Offered

Competitive base salary based on experience
Quarterly team performance bonuses
Generous healthcare reimbursement allowance
401(k) retirement savings plan with company match
Substantial company provided life insurance benefits
2 weeks PTO each year (personal sick and other time as scheduled)
2 weeks EOY office and facility closure (around Christmas and New Years)
Major holidays off per company schedule
Fun friendly and energetic atmosphere with tremendous growth potential! Ideally this position will grow into a full-time sales role within their first two years.

Work Environment and Expectations

Our office operates from 8 AM to 5 PM EST Monday to Friday.
This is a full-time in-office position in Charlotte North Carolina.

About the Company

Zingerle Group is a global leader in the manufacturing of professional canopy tents mobile structures and folding furniture serving clients across a wide range of industries. Through innovative construction premium materials a deep commitment to sustainability and complete in-house craftsmanship we have established ourselves as the market leader for premium equipment in Europe and are positioning ourselves for the same in North America.

In 2017 we launched our U.S.-based Sales and Distribution hub in Charlotte NC to better serve our fastest-growing markets. Today we manufacture and bring to market a diverse portfolio of brands including MASTERTENT ECOTENT AERISE and RUKU1952. Our team is made up of down-to-earth hardworking problem-solvers who thrive in a professional environment and are energized by collaborating with our outstanding North American customers.

The quality and versatility of our products open up vast market opportunities and we are only beginning to unlock this potential. Our mission is to ensure that every business has access to our professional-grade easy-to-use solutions making Zingerle Group a powerhouse of brands in the worlds largest outdoor equipment market.

Since our start in 1948 Zingerle Group has fostered a culture of hard work passion and enjoyment. We celebrate the high standards we set the excellent customers we serve and the collaborative spirit of our team. Learn more about us and our brands at Group is proud to be an equal-opportunity employer that welcomes applicants and employees of all genders races backgrounds orientations and nationalities.

If this position sounds like you please apply via look forward to hearing from you!

All the best

The Zingerle Group USA Careers Team

Required Experience:

Unclear Seniority

Responsibilities

Coordinate sales team schedules meetings and event preparations.
Respond to customer inquiries and follow up on sales requests to ensure prompt service.
Prepare and revise sales quotes and presentations quickly and accurately.
Handle price inventory and general client communications escalating issues when needed.
Maintain accurate and up-to-date CRM data for leads accounts quotes and more.
Review pre-orders for accurate billing shipping and product details before completion.
Support payment collection and guide customers through prepayments and credit applications.
Collaborate with other departments to ensure seamless sales and customer service processes.
Conduct post-sale follow-ups for new and existing clients collecting feedback and referrals.
Assist in generating performance data sales reports tracking KPIs and market research.

Experience and Skills Desired

Bachelors degree or two years of experience in a customer service or sales support role or an equivalent level of combined education and experience
Organized and detail-oriented to manage multiple agendas and deadlines
Proactive and solutions-oriented to maximize efficiency productivity and sales results
Ability to learn and become an expert on company systems products and procedures
Proficient with MS Office programs: Outlook Word and Excel
Professional verbal and written communication skills
Excited to learn and embrace new challenges in a growing company!

Compensation and Benefits Offered

Competitive base salary based on experience
Quarterly team performance bonuses
Generous healthcare reimbursement allowance
401(k) retirement savings plan with company match
Substantial company provided life insurance benefits
2 weeks PTO each year (personal sick and other time as scheduled)
2 weeks EOY office and facility closure (around Christmas and New Years)
Major holidays off per company schedule
Fun friendly and energetic atmosphere with tremendous growth potential! Ideally this position will grow into a full-time sales role within their first two years.

Work Environment and Expectations