General Sales Manager General Manager – Platform Leadership Role
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Job Location:
Allegheny County, PA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
General Sales Manager / General Manager Platform Leadership Role
Location: Pittsburgh PA
Company: Shults Ford Lincoln / Shults Automotive Group
Overview
Shults Ford Lincoln the #1 Ford dealership in Pennsylvania and part of the high-volume performance-driven Shults Automotive Group is seeking an experienced high-energy and results-focused General Sales Manager (GSM) or General Manager (GM) to lead sales operations across our thriving organization. This is not a single-store positionits a platform-level leadership opportunity to oversee and optimize sales performance across multiple rooftops. Were looking for someone whos ready to run hard move fast and lead fearlessly driving growth and innovation in every department.
The ideal candidate blends traditional dealership excellence with modern expertise in digital retail CRM utilization and customer engagement turning data processes and people into sustained performance and long-term success.
Who You Are
Youre not just a manageryoure a visionary and a motivator who thrives in a fast-paced competitive environment. Youve built your career on results accountability and leadership. Youve excelled in sales led winning teams and know how to integrate people process and technology to build a culture that performs.
Youre passionate about:
Building teams that win every day.
Developing systems that drive measurable results.
Growing market share and customer loyalty in a high-volume environment.
Youre ready to bring your expertise in BDC operations internet sales desking and digital performance to the top-performing Ford dealership in Pennsylvaniaand to a dealer group thats only getting stronger.
Key Responsibilities
Sales & Leadership
Lead and manage all dealership sales operations including new used internet and BDC departments.
Coach motivate and hold management teams accountable to performance standards and process excellence.
Aggressively TO (turn over) customers and assist in closing deals Drive volume gross and finance performance across all departments while maintaining a customer-first focus.
Foster a fast-moving professional and high-energy sales culture that builds loyalty and keeps the team winning.
Operations
Oversee and integrate sales and BDC operations across multiple rooftops.
Manage all digital leads inbound/outbound communications and appointment-setting processes.
Partner with Dealer Synergy and other top-tier consultants to enhance training accountability and phone process performance.
Coordinate with desking managers to ensure smooth handoffs consistent deal structures and strong lead-to-sale conversions.
Track analyze and report key performance metrics including response times contact rates appointment show ratios and close percentages.
CRM Marketing & Accountability
Oversee CRM performance (VinSolutions) to ensure accurate lead tracking follow-up compliance and accountability.
Collaborate with marketing teams to align digital and traditional campaigns with aggressive sales targets.
Establish and enforce clear performance benchmarks for BDC Internet and sales managers.
Conduct regular meetings coaching sessions and performance reviews to keep teams aligned and driven.
What You Bring
Proven success as a General Sales Manager or General Manager in a high-volume dealership.
A history of leading developing and inspiring top-performing sales teams.
Deep understanding of CRM systems digital marketing internet sales and BDC operations.
Strong leadership and communication skills with a hands-on lead by example management style.
Proficiency in Reynolds & Reynolds VinSolutions and similar platforms.
Experience with Dealer Synergy or comparable training programs is a major plus.
In-depth knowledge of Ford operations OEM programs and compliance standards.
The drive discipline and determination to run hard and fastand lead a winning team that does the same.
Why Shults
At Shults Ford Lincoln we dont just lead the marketwe define it. As Pennsylvanias #1 Ford store and part of one of the regions most respected automotive groups youll have the platform support and freedom to take performance to the next level.
This is your chance to make a real impact across a thriving multi-rooftop organization that values your expertise rewards results and empowers leaders to lead.
If youre ready to move fast drive growth and lead a team that plays to win this is your moment.
Join usand lets build the next era of automotive excellence together.
Required Experience:
Director
Key Skills
- Business Development
- Customer Relations
- General Managements
- Revenue Growth
- Product Knowledge
- Account Management
- CRM
- Client Relationships
- Internet
- Sales Activities
- Trade shows
- Product Line
- Sales Floor
- Sales Goals
- Sales Process
About Company
Position Overview Shults Ford in Wexford, PA is actively seeking an experience and dedicated Controller/CFO to oversee all financial activities within the 5 dea...
