Content Implementation & Learning Director

ROLE SUMMARY
The Content Implementation & Learning Director is a dynamic leader responsible for brand related training content which spans development integration and governance across multiple platforms including Role Based Curriculum Central Learning Experience Platform Content (Degreed) Microlearning and other CFC-facing systems. This ensures content creation and delivery aligns with brand training and role-specific objectives adult learning principles regulatory standards marketing strategy and business impact across global and regional markets. The director acts as a strategic thought partner and content owner driving digital transformation innovation and continuous improvement in learning content and ecosystem management.

ROLE RESPONSIBILITIES

• Strategic Content Integration & Leadership: Develop and execute comprehensive content implementation strategies aligned with learning objectives business priorities adult learning theory and brand strategy. Lead operational plans for seamless delivery of training initiatives across therapeutic areas and business units spanning the full Pfizer portfolio of brands aligned with customer facing efforts which includes global KNOTs Focus Brands and all promoted brands.
• Platform Enablement & Technical Leadership: Serve as a subject matter expert in optimizing content across platforms (RBC Degreed Axonify LMS/LXP systems) ensuring seamless learner experiences and leveraging platform capabilities for deployment tagging tracking and reporting in line Global Customer Engagement Training (GCET) and triad (marketing training and CFC leadership) expectations.
• Content Cadence Governance & Standards: Establish and manage content cadence ensuring timely relevant and impactful learning experiences as platforms are activated based on Learning Plans for brands and roles which spans content formation launch measurement and maintenance. Lead governance processes for content review approval compliance and audit readiness. Maintain and evolve standards referencing protocols and version control.
• Cross-Functional Vertical & Global Collaboration: Partner with GCET business stakeholders operational teams and international markets to ensure content is learner-centric actionable compliant and strategically aligned. Serve as a strategic consultant to global teams for adobe MLR localization and regulatory compliance.
• Continuous Improvement & Performance Measurement: Work in partnership with Learning Effectiveness leads to monitor prioritized content learner and business metrics implementing feedback loops and KPIs with needed GCET verticals to inform iterative improvements and innovation in content strategy.
• Budget & Resource Optimization: Develop manage and optimize the annual budget for content development including vendor cost tracking and resource allocation. Drive efficiency through data-informed decision-making.
• Brand Learning Cohesion: Design and execute unified learning plans reflecting brand strategy and supporting business unit objectives and partnership with learning plan owners or supporters across GCET and the triad. Create modular templates and frameworks for consistency across brands and geographies.
• Content Creation & Innovation: Oversee development of high-quality multimodal learning assets including microlearning AI-generated content and dynamic interventions. Lead pilot programs and scale innovative tools to enhance content usability and impact.
• Agency & Stakeholder Management: Manage relationships with agencies and integrate external materials into the brand learning strategy. Collaborate with marketing and medical teams to translate clinical data insights into actionable training content.

BASIC QUALIFICATIONS

• Bachelors degree with a minimum of 8 years of relevant work experience preferably in CFC Marketing and/or training.
• Proven leadership working with and leading within complex matrix structures.
• Proven experience in content strategy learning & development or digital learning implementation within large matrixed organizations.
• Strong understanding of adult learning principles instructional design best practices and regulatory requirements.
• Executive presence and demonstrated ability to work cross-functionally and influence without authority across global teams.
• Technical aptitude with learning platforms (e.g. Degreed Axonify LMS/LXP systems).
• Strategic thinker with a learner-first mindset and a bias for action.
• Familiarity with content analytics learning impact measurement and performance metrics.
• Background in healthcare financial services or a similarly regulated industry (preferred).
• Strong ability to work collaboratively with internal and external stakeholders.
• Experience with advanced customer collaboratives and identifying SMEs and topics for internal partnerships.
• Ability to lead and align knowledge with business and marketing priorities.
• Demonstrated ability to think analytically and contribute to the development of innovative approaches. Strong problem-solving skills are valuable.
• Strong written and verbal communication skills for leadership and external audiences.
• Ability to make sense of complex information to make sound judgment and decision making.
• A track record of holding self others and teams accountable to meet commitments.
• Diverse leadership experiences including influencing peers senior leaders and coaching others.
• Understanding of project management experimentation and agile pilot processes.
• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers develop and coach others oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
  

PREFERRED QUALIFICATIONS

• Experience with curriculum design and enhancement.
• Direct team leadership.
• Strong process governance and continuous improvement experience.
• Experience with innovative tools technologies and data partnerships attention to detail compliance and budget considerations

NON-STANDARD WORK SCHEDULE TRAVEL OR ENVIRONMENT REQUIREMENTS

• Occasional travel for team and customer meetings

Other Job Details:

• Last Day to Apply: December 22 2025

• Work Location Assignment: Hybrid 2-3 days onsite/week US Commercial Pfizer site required

Relocation assistance may be available based on business needs and/or eligibility.