Customer Account Representative
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Job Location:
Cincinnati, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
The Customer Account Representative will serve as the primary point of contact for assigned clients ensuring that every step of the logistics process is handled with accuracy professionalism and care. This role focuses on managing customer accounts coordinating shipments resolving service inquiries and maintaining strong business relationships. You will play a key role in supporting daily operations and ensuring that each client receives exceptional service.
Responsibilities
Manage assigned customer accounts and maintain high-quality service standards.
Coordinate shipments deliveries and logistics processes to ensure timely execution.
Respond promptly to customer inquiries and provide accurate updates on orders and operations.
Collaborate with internal departments to ensure smooth communication and workflow.
Monitor account activity and identify opportunities to improve service and operational efficiency.
Maintain detailed documentation and records for each client account.
Support problem-solving efforts to resolve service issues and ensure customer satisfaction.
Qualifications :
Strong communication skills both written and verbal.
Excellent organizational and multitasking abilities.
High attention to detail and a proactive solution-oriented approach.
Ability to work independently and within a collaborative team environment.
Professionalism when interacting with clients and team members.
Basic understanding of logistics processes is an advantage but not required.
Additional Information :
Competitive salary of $57000 $61000 per year.
Clear opportunities for professional growth and internal advancement.
Skill-building and development through training and support.
Stable long-term employment with a reputable logistics company.
Positive and professional work environment that values teamwork.
Full-time position with consistent hours and structured responsibilities.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Sales Experience
- B2B Sales
- Time Management
- Customer Service
- Communication skills
- Cold Calling
- Math
- Retail Sales
- Account Management
- Outside Sales
- Relationship Management
About Company
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more
