Operations Support Coordinator

The Operations Coordinator is a hands-on support role that assists the District Manager with the day-to-day management of multiple remote hospitality projects across Northern Canada (NWT and NU). This position is responsible for building and maintaining staff schedules coordinating personnel requirements managing HR administration and payroll and providing additional operational support as needed. The Coordinator will work closely with project teams to ensure smooth schedule execution compliance with company and client standards and effective communication across all levels. This role is designed as a developmental pathway to the Operations Manager position.

Ideal candidates will have experience in remote camp or project environments strong organizational and interpersonal skills and the ability to thrive in challenging dynamic settings. Willingness to travel for extended periods and work weekends is essential. This is a field based hands on site based position. 

Responsibilities: 

Personnel & HR Administration

• Build maintain and adjust staff schedules for multiple sites
• Coordinate daily/rotation schedules and crew changes; maintain accurate rosters and rooming lists
• Support recruitment onboarding and training of project staff
• Assist with payroll processing timesheet collection and overtime approvals
• Maintain employee records certifications and compliance documentation
• Liaise with HR for policy updates benefits and employee relations

Operational Support & Administration

• Assist the District Manager with project planning reporting and KPI tracking
• Prepare and reconcile travel manifests; coordinate logistics for fly-in/fly-out rotations
• Support purchasing inventory and supply chain management
• Compile and submit incident reports audits and corrective actions
• Ensure compliance with Health & Safety Environmental and Quality standards

Project Coordination & Communication

• Facilitate communication between site teams management and clients
• Draft meeting agendas capture minutes and follow up on action items
• Support the implementation of process improvements and operational initiatives
• Provide real-time updates and data to the District Manager and project stakeholders

Development & Leadership

• Actively participate in leadership development and training programs
• Demonstrate initiative and problem-solving skills in daily operations

Physical Demands:

• Extended periods of standing walking and on-site presence in remote locations.
• Ability to lift carry and move items up to 4050 lbs.
• Work in varying environmental conditions including extreme weather.
• Travel to multiple sites including fly-in/fly-out locations.

Qualifications :

• Post-secondary education from an accredited university or college.
• Experience in hospitality remote camp or project operations
• Strong client service focus with excellent interpersonal and communication skills
• Proficient in Microsoft Office Suite and operational management tools
• Understanding Health & Safety compliance
• Ability to work independently with minimal direct supervision during remote shifts
• Cultural sensitivity and adaptability in diverse team environments including collaboration with Indigenous and Inuit staff
• Minimum 2-3 years of relevant experience in a remote camp hospitality or project coordination
• Post-secondary education in business hospitality or a related discipline preferred.
• WHMIS and other relevant safety certifications (or willingness to obtain).
• Valid drivers license and ability to travel as required.

Additional Information :

• Be part of a place where people matter
• We are growing come be apart of our growth in the early stages!
• Be #1 on day 1 by joining an industry leader
• Empowered to make a difference

#whatwedomatters

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race color religion sex sexual orientation gender identity national origin age disability protected veterans status Indigenous status or any other legally protected factors. Disability-related accommodations during the hiring selection process are available upon request.

#IND1

Remote Work :

No

Employment Type :

Full-time