Enterprise Workday Administrator

As our Enterprise Workday Administrator you will be the driving force behind the success of our Workday platform. With a go-live planned for June 2025 youll take full ownership of Workday partnering closely with our implementation vendor HR Finance and IS leadership to ensure a seamless launch and ongoing operational excellence. This is a highly visible strategic role where your work will directly shape the way the organization leverages Workday for years to come. 

WHAT YOULL DO: 

Workday Ownership & Configuration 

• Manage Workday tenant configuration business processes and system settings. 
• Lead updates releases and system enhancements. 
• Maintain documentation configuration guides and training materials. 
• Evaluate and implement new Workday features to maximize organizational impact. 

Troubleshooting & Tier 3 Support 

• Serve as technical escalation point for complex Workday issues. 
• Train and enable Tier 1 & Tier 2 support teams to resolve issues effectively. 
• Manage ticket queues and resolve challenging system problems. 

Change Management & Cross-Functional Leadership 

• Lead Workday change control committee with HR Finance and IS stakeholders. 
• Facilitate decisions for system changes and enhancements. 
• Communicate updates secure approvals and implement changes with organizational impact. 
• Promote adoption and effective communication of Workday changes. 
• Manage vendor relationships and third-party support to optimize system performance. 

Qualifications :

MUST HAVE: 

• Education: Bachelors in Information Systems Information Technologies Information Technology Computer Science or a closely related field with  equivalent experience.  
• Technical Skills: Proficient in troubleshooting tier-3 support report building and system documentation. 
• Workday Experience: 7 years of hands-on Workday administration including tenant management business processes security roles and access control integrations (EIB Core Connect APIs Workday Studio) reporting and release management. 
• Technical Proficiency: Experience with cloud platforms enterprise integrations Microsoft Office 365 and data reporting/analytics tools (Prism calculated fields dashboards). 
• Professional Development: Willingness to pursue Workday certifications (training provided) and stay current on best practices. 

NICE TO HAVE: 

• Enterprise Systems & Platforms: Experience managing integrations with third-party systems Workday security management identity and access management systems and understanding of IT security best practices. 
• Professional Certifications: Workday certifications (HCM Finance Security) additional Workday security or reporting certifications. CompTIA A Certification or other IT certifications. 
• Experience: Application administration integrations/interface management leading committees supporting system implementations.  

Additional Information :

ADDITIONAL SKILLS CRITICAL FOR SUCCESS: 

• Strategic Thinking & Process Improvement: Analyze processes and data to identify improvements optimize workflows and guide system design for long-term effectiveness. 
• Technical & Analytical Expertise: Expert in system administration process management integrations and reporting. Strong troubleshooting and problem-solving skills with knowledge of cybersecurity data privacy disaster recovery and compliance. Able to support complex multi-unit environments efficiently. 
• Leadership & Change Management: Lead change committees influence stakeholders mentor support teams and guide system updates implementations and enhancements with clear communication and organizational buy-in. 
• Project Management & Execution: Plan and manage system upgrades and go-lives juggling multiple priorities and deadlines while maintaining accurate documentation and high attention to detail. 
• Communication & Interpersonal Skills: Translate technical concepts for non-technical users present to internal audiences and build strong relationships across HR Finance and IT. 
• Adaptability & Learning Agility: Adjust quickly to system updates process changes and evolving organizational needs while embracing continuous learning and innovation. 
• Customer Service & Team Orientation: Foster a collaborative solutions-focused mindset and prioritize user satisfaction alongside organizational goals. 

WHY YOULL LOVE THIS ROLE:  

Take the lead in shaping our Workday platform and make a real impact! In this highly visible strategic role youll guide a smooth go-live influence system design and collaborate closely with HR Finance and IT leaders to drive meaningful organizational change. Youll implement lasting improvements support over 2000 users across multiple business units and manage integrations reporting and system security at scale. Grow as a recognized Workday expert while thriving within a supportive solutions-focused team that values innovation continuous learning and professional growth. 

IMPORTANT INFORMATION: 

At Dungarvin diversity and inclusion are a part of what makes our organization strong. Together we can continue to work towards an inclusive culture that supports our employees and persons served. Compass and Dungarvin are affirmative action and equal opportunity employers. 

The deadline for internal applications is set for two weeks from the date of the job posting. 

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Remote Work :

No

Employment Type :

Full-time