Manager IT Service

Why Ballys

Ballys Corporation is one of the worlds leading entertainment companies with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation energy and dedication to creating thrilling gaming experiences we were born to entertain.

A career with Ballys means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow excel and truly make a difference. So if you want to be challenged in an exciting and fast-paced environment this is the place for you!

The Role:

Manages information technology (IT) tasks and staff establishes relationships with external clients services computer systems and software and maintains computer networks and user connectivity. Be prepared with solutions and make sure you are always ready for any problems that may arise.

Responsibilities:

Develop relationships with external clients and organizations to assess their technology support and security needs
Provides client assessments and pitches IT equipment and service packages during meetings or presentations
Offers innovative solutions that meet clients needs while remaining cost effective
Manages projects by creating timelines adhering to budgets and assigning staff members
Establishes client and sales goals and tracks progress and other metrics
Maintains relationships with technology software and security vendors
Manages and assesses the performance of staff members who specialize in support sales and installation
Identifies staffing needs and works with human resources colleagues to pursue the hiring process
Maintains familiarity with current and upcoming IT equipment services and other developments
Coordinates troubleshooting support and service for equipment and networks when necessary
Upholds a sense of customer service and measures client satisfaction
Other Duties as assigned

Qualifications:

Management
Leadership
Staffing
Written and Verbal Communication
Interpersonal Communication
Problem Solving
Decision Making
Critical Thinking
Teamwork
Attention to Detail
Analytical Thinking
Time Management
Working Under Pressure.

Whats in it for you:

• Competitive Salary with annual performance reviews
• Comprehensive health coverage plan that includes medical dental and vision
• 401(K)/ Company Match
• Access Perks and Childcare discounts

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.

Let Ballys Bet on You We cant wait to meet you!

Premier is an equal opportunity employer subject to the rules and regulations of the NJDGE.

Required Experience:

Manager