Resident Liaison Officer
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Job Location:
Manchester - UK
Yearly Salary:
GBP 25001 - 35000
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
WPS is expanding its domestic retrofit programme across the North West and were looking for a passionate and proactive Resident Liaison Officer (RLO) to join our Planned Division specifically within the Manchester area.
This is a fantastic opportunity to be part of a team delivering meaningful change to communities through energy efficiency upgrades.
About the Role
As an RLO youll be the key point of contact between residents and our delivery teams ensuring smooth communication and minimal disruption during retrofit works. Youll support projects that aim to create warmer healthier homes while helping residents reduce fuel bills and carbon emissions.
Scope of Works Includes:
- Insulation and ventilation upgrades
- Window and door replacements
- Installation of renewable technologies (Solar PV Air Source Heat Pumps)
Why Join Us
Now is a brilliant time to become part of WPS. Your work will directly contribute to:
- Improving living conditions for households in Manchester
- Supporting the UKs net-zero goals
- Building trust and engagement within local communities
What Were Looking For:
- Excellent communication and interpersonal skills
- Experience in customer-facing roles ideally within housing or construction
- Ability to manage resident expectations and resolve issues sensitively
- Organised empathetic and solution-focused
Given the nature of this position you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually and we assure you that we do not discriminate based on an applicants criminal record or the details of any disclosed offenses. Additionally certain roles may be subject to additional pre-employment checks.
To learn more about the checks included in this process please click on the following link: National Security Vetting
Work for Wates
Wates is one of the UKs leading family-owned development building and property maintenance companies. Founded over 125 years ago we have a proud legacy in the built environment.
We are driven by our purpose reimagining places for people to thrive and our three promises:
Thriving places working with customers partners and communities to create places that are more sustainable inclusive and full of opportunity.
Thriving planet protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people creating opportunities and relationships so that everyone who works for and with us feels included invested in and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Awards
BEST PROJECT
WINNER
GOLD AWARD
GOLD AWARD
TOP 50 EMPLOYERS
WINNER
Documents
Required Experience:
Unclear Seniority
Key Skills
- Presentation Skills
- Time Management
- Clinical Research
- Communication skills
- GCP
- Infusion Experience
- Managed Care
- Hospice Care
- Conflict Management
- Clinical Trials
- Research Experience
- Home Care
About Company
The Wates Group is one of the largest family-owned construction, development and property services companies in the UK.
