Temple, TX ICSP Medical Records Technician – Release of Information (ROI)

Job Title: Medical Records Technician Release of Information (ROI)

Specialty: Release of Information (ROI) HIPAA Compliance Medical Records Management

Site: Central Texas Veterans Health Care System (CTVHCS)

Location: Temple Texas

Duration: 6 months and extendable

Shift Schedule: Monday Friday 8:00 AM to 4:30 PM CT

Shifts per Month: Full-time schedule (40 hours/week)

Experience Needed:

• Minimum 1 year of full-time experience performing Release of Information (ROI) functions in a medical setting
• Experience using VA systems such as VistA CPRS ROI software and VistA Imaging

Special Skills:

• Ability to review requests for completeness accuracy and validity
• Strong understanding of PHI protection and security protocols
• Ability to navigate electronic and paper medical records
• Proficiency with eROI VistA CPRS and health record tracking systems
• Ability to categorize ROI requests (legal insurance patient continuity of care etc.)
• Strong communication skills when interacting with Veterans providers attorneys and third-party requestors
• Ability to meet strict deadlines and accuracy standards
• Ability to manage high volumes of requests and maintain audit-ready documentation

Credentialing / Onboarding Time: Approximately 6 8 weeks

Responsibilities:

• Knowledge of: HIPAA Privacy Act of 1974 38 U.S.C. 7332 (sensitive records) FOIA requirements VA ROI policies and VHA directives.
• Process and validate requests for medical records in compliance with HIPAA Privacy Act VA policies and 38 U.S.C. 7332.
• Retrieve and release PHI using VistA CPRS eROI VistA Imaging and SSA ERE systems while maintaining accurate documentation and audit trails.
• Meet required timelines including processing routine requests within 20 business days and urgent requests the same day.
• Maintain high accuracy in disclosures and ensure full privacy compliance.
  Coordinate with clinicians Privacy Officers HIMS legal billing and VBA on complex requests.
• Escalate unclear or sensitive requests to COR or Privacy Officer when needed.
  Participate in quality reviews complete required VA training and follow all security protocols.

Miscellaneous:

• Must comply with VA policies for confidentiality privacy cybersecurity and record safeguarding.
• Must be able to obtain and maintain VA PIV card and NAC background clearance
• Considered a custodian of records under the Privacy Act; responsible for accurate handling and disclosure of PHI.
• Violations of PHI handling may subject personnel to civil or criminal penalties under HIPAA and VA regulations.

Prime Physicians is a physician-led The Joint Commission (TJC) Accredited ISO 9001 certified and CMMI Level 3 appraised organization. Our commitment extends beyond traditional consulting and management services offering comprehensive solutions to hospitals health systems and federal government agencies. At the heart of our operations is the ultimate goal to deliver high-quality patient care. Driven by a mission to catalyze healthcare transformation and innovation we offer an array of services designed to redefine the healthcare landscape. From program and project management to strategic planning we enhance operational efficiency and streamline business processes. With Prime Physicians the future of patient care is in skilled and dedicated hands leading the way towards a more efficient effective and compassionate healthcare system.