WebEOC EOC Application Administrator

Atlanta, GA - USA

Monthly Salary: Not Disclosed

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

SH-765 WebEOC / EOC Application Administrator Atlanta GA.

Position Overview:
The WebEOC / EOC Application Administrator is responsible for the administration configuration and support of Juvare WebEOC V10 along with preparing for the organizations future migration to Juvare WebEOC NexUs. This role supports both cloud and on-premises deployments and works closely with internal teams end users and external partners to ensure dependable EOC system operations. During Georgia emergency activations the position may require extended or flexible work hours.

Key Responsibilities

WebEOC Administration:

Administer and maintain Juvare WebEOC V10 for daily operations and system stability.
Support planning testing and implementation efforts tied to future migration to Juvare WebEOC NexUs.
Manage users positions roles permissions and overall access provisioning.
Configure and maintain incidents system processes notifications plug-ins and general system settings.
Develop update and troubleshoot boards including code adjustments and design enhancements.
Move boards and system configurations between environments through imports/exports.
Maintain clear documentation of configuration changes system updates and operating procedures.

Integration & Technical Support:

Configure and support GIS integrations for both cloud and on-premises WebEOC environments.
Utilize the ArcGIS API to integrate mapping services geospatial layers and situational awareness tools.
Work with Juvare Professional Services and other vendors to translate operational needs into technical configurations.
Provide support for plug-ins mapping tools custom workflows and other system integrations.

Communication & Notification Tools:

Assist with communication integrations connected to WebEOC including Microsoft Teams notifications alerts and collaboration channels.
Support users with Teams-based communication workflow setups during activations and day-to-day operations.

Qualifications & Requirements:

Experience:

Minimum of three (3) years of experience in system administration preferably with emergency operations or incident management software.
Hands-on experience with Juvare WebEOC (V10 preferred) including board configuration user management and system integrations.
Experience with GIS systems and the ArcGIS API for mapping and situational awareness integrations.

Skills:

Strong technical proficiency in system configuration troubleshooting and documentation.
Ability to work collaboratively with internal teams vendors and end users.
Familiarity with cloud and on-premises deployment environments.
Excellent communication skills and ability to translate operational needs into technical solutions.
Knowledge of Microsoft Teams integration and communication workflows is a plus.

Syra Health Corp is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity religion sex national origin age veteran disability or genetic information or any other reason prohibited by law in employment.

SH-765 WebEOC / EOC Application Administrator Atlanta GA. Position Overview: The WebEOC / EOC Application Administrator is responsible for the administration configuration and support of Juvare WebEOC V10 along with preparing for the organizations future migration to Juvare WebEOC NexUs. This r...