Head of Corporate Digital Banking (Open for Expat)

ACG3257JOB

Our client is a technology services cooperation in Vietnam seeking experienced professionals to join their firm.

1. Strategic Direction

• Lead the development of a comprehensive SME business roadmap that aligns with the banks long-term vision.
  

• Identify emerging opportunities within the SME landscape and translate them into executable commercial initiatives.
  

• Continuously evaluate market dynamics competitive movements and regulatory developments to refine strategic priorities.
  

2. SME Growth & Market Expansion

• Drive sustainable portfolio growth by acquiring new SME clients and deepening engagement with existing customers.
  

• Oversee the creation and enhancement of SME-focused offerings across lending liabilities trade solutions and digital services.
  

• Partner with marketing teams to craft targeted campaigns that effectively reach and convert SME audiences.
  

3. People Leadership

• Build and empower a high-performing SME banking team including relationship managers and product experts.
  

• Set clear KPIs and ensure the team consistently delivers on revenue profitability and customer experience targets
  

• Foster a culture of collaboration accountability and continuous improvement.
  

4. Credit & Portfolio Risk Oversight

• Collaborate with risk management units to maintain sound credit assessment standards for SME financing.
  

• Monitor portfolio performance and proactively manage credit quality to mitigate potential loan impairments.
  

5. External Partnerships & Representation

• Serve as the banks key representative in engagements with government bodies industry groups and strategic partners related to the SME sector.
  

• Promote the banks presence at relevant business events conferences and forums.
  

6. Operational & Digital Excellence

• Streamline SME banking processes to improve service consistency and operational efficiency.
  

• Champion the adoption of digital tools and platforms to elevate the customer journey and support scalable growth.
  

7. Governance & Compliance

• Ensure SME banking activities fully adhere to applicable regulatory frameworks and internal governance standards.
  

• Maintain disciplined reporting practices and robust internal controls across all SME operations.
  

Requirements

• Bachelors degree in Business Finance Economics or an equivalent discipline.
  

• At least 10 years of experience in financial services with a minimum of 5 years in a senior leadership role overseeing SME banking or comparable portfolios.
  

• Demonstrated success in driving commercial performance revenue expansion and profitability within the SME segment.
  

• Demonstrated capability in guiding motivating and developing teams to deliver strong business outcomes.
  

• Confident decision-maker with solid problem-solving skills in fast-paced environments.
  

• Comprehensive understanding of the SME ecosystem including sector-specific financial needs risks and growth levers.
  

• Well-versed in SME-oriented banking offerings such as working capital solutions trade services and cashflow management tools.
  

• Strong financial analysis capabilities paired with strategic planning experience.
  

• Proven ability to spot business opportunities and convert insights into executable initiatives.
  

• Exceptional communication and interpersonal skills to establish and maintain lasting relationships with SME clients.
  

• Ability to diagnose client needs and design tailored financial solutions.
  

• Solid grasp of credit risk principles and practices for SME segments.
  

• Familiarity with compliance standards and regulatory requirements relevant to SME banking.
  

• Comfortable working with digital platforms and tools to enhance service delivery.
  

• Up-to-date understanding of fintech developments and their practical application in SME financial services.
  

• Ability to interpret business and portfolio data to inform decisions and track market shifts.
  

• Skilled in negotiation and building influence with internal and external stakeholders.
  

Contact: Huong Do

Due to the immense number of applications only shortlisted candidates will be contacted.