Jira & Confluence System Administrator
Share
Job Location:
Phoenix, NM - USA
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
Role Name -
EXPERIENCERANGEINREQUIREDSKILLS
ROLEDESCRIPTION -
Administer and configure Jira Cloud (Software and Service Management) and
Confluence Cloud environments for multiple lines of business.
Partner with Product Owners Scrum Masters Release Train Engineers and Software
Engineers to implement Jira structures aligned with Amexs Scaled Agile Framework (SAFe) and enterprise Agile standards.
Design and maintain custom workflows screens schemes fields filters and dashboards that enable effective portfolio and team-level tracking.
Manage user access roles and permissions through Atlassian Access and SSO integrations with Amex identity platforms.
Implement and maintain automation rules and integrations (e.g. with Slack GitHub and ServiceNow).
Support governance and compliance by ensuring configurations align with Amex security and audit standards.
Provide technical support and Tier 2/3 troubleshooting for Jira Cloud and Confluence Cloud users.
Develop documentation training materials and best practices to promote consistent usage across business units.
Participate in Atlassian Cloud upgrades testing and change management processes in coordination with Enterprise Technology teams.
EXPERIENCERANGEINREQUIREDSKILLS
ROLEDESCRIPTION -
Administer and configure Jira Cloud (Software and Service Management) and
Confluence Cloud environments for multiple lines of business.
Partner with Product Owners Scrum Masters Release Train Engineers and Software
Engineers to implement Jira structures aligned with Amexs Scaled Agile Framework (SAFe) and enterprise Agile standards.
Design and maintain custom workflows screens schemes fields filters and dashboards that enable effective portfolio and team-level tracking.
Manage user access roles and permissions through Atlassian Access and SSO integrations with Amex identity platforms.
Implement and maintain automation rules and integrations (e.g. with Slack GitHub and ServiceNow).
Support governance and compliance by ensuring configurations align with Amex security and audit standards.
Provide technical support and Tier 2/3 troubleshooting for Jira Cloud and Confluence Cloud users.
Develop documentation training materials and best practices to promote consistent usage across business units.
Participate in Atlassian Cloud upgrades testing and change management processes in coordination with Enterprise Technology teams.
Key Skills
- Active Directory
- VMware
- Computer Networking
- Microsoft Windows Server
- Solaris
- Windows
- Linux
- SAN
- Shell Scripting
- System Administration
- Dns
- CentOS
