Receptionist
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Job Location:
Modesto, CA - USA
Hourly Salary:
$ 15 - 19
Posted on:
23 hours ago
Vacancies:
1 Vacancy
Job Summary
POSITION SUMMARY:
The Receptionist is the first point of contact for Casa de Modesto and is responsible for managing the front desk on a daily basis while performing a variety of basic administrative and clerical tasks.
ESSENTIAL FUNCTIONS:
1. Receives visitors at the front desk by greeting welcoming directing and announcing them appropriately.
2. Answers screens and forwards incoming phone calls to the appropriate individuals.
3. Provides information to the general public residents visitors and other interested parties regarding activities conducted at the organization and location of departments offices and to residents.
4. Ensures Reception area is tidy and presentable with all necessary stationery and material (e.g. pens forms and brochures)
5. Manages the Resident morning check-ins.
6. Receives sorts and distributes daily mail/deliveries.
7. Maintains office security by following safety procedures and controlling access via the Reception desk (monitor logbook issue visitor badges)
8. Assists with preparing the quarterly Casa de Modesto Newsletter Rambler and monthly menus for distribution to Residents.
9. Schedules Resident appointments and updates appointment calendars.
10. Distributes facility keys to staff as necessary.
11. Creates maintenance work orders for Residents and staff.
12. Operates office machines such as photocopiers and scanners facsimile machines voice mail systems and personal computers.
13. Performs other various clerical receptionist tasks as needed and assigned.
NON ESSENTIAL DUTIES
1. Maintain the highest level of confidentiality at all times.
2. Maintain business/professional boundaries with all staff management and outside vendors.
3. Attends and participates in department meetings and other required trainings.
4. Complies with safety standards and ensures the safety health and welfare of staff residents and guests at all times.
5. Provides encouragement guidance and resources to staff and residents when needed.
6. Adheres to company and departmental policies and procedures.
SAFETY and STANDARD OF CONDUCT:
The employee will comply with and support the Casa de Modesto Safety program.
The employee will comply with and support company Standards of Conduct.
MINIMUM QUALIFICATIONS:
1. High school diploma or equivalent required.
2. Must be 18 years of age or older.
3. Some previous work-related skill knowledge or experience preferred.
4. Ability to operate and utilize all computer functions and have wide knowledge of program usage including Microsoft Office suite of products.
5. Knowledge of modern office procedures methods and computer equipment.
6. Must have good active listening skills.
7. Strong and effective customer service telephone and verbal communication skills.
8. Professional attitude and appearance.
9. Ability to be resourceful and proactive when issues arise.
10. Ability to read write and communicate to residents staff families vendors and all business relationships in English language.
11. Must be able to communicate with all levels of staff in an effective neutral and professional manner.
12. Ability to function as a member of the team in a multi-task environment.
13. Must be flexible and able to handle multiple priorities with the ability to adjust to high pressure and changing conditions.
14. Ability to pass a criminal background clearance check physical and TB test.
Key Skills
- Multi-line Phone Systems
- Customer Service
- Computer Skills
- QuickBooks
- Medical office experience
- Office Experience
- 10 Key Calculator
- Dental Office Experience
- Front Desk
- Administrative Experience
- Medical Receptionist
- Phone Etiquette
About Company
ABOUT US: Since 1965 Casa de Modesto has offered senior living at its best. We provide the highest quality of care at all levels. Independent living,...
