Employee Experience (EX) Advisor

Mission (Why this role exists)

To help clients design govern and optimize high-impact Employee Experience (EX) programs that drive engagement performance and retention. The EX Advisor combines strategy measurement storytelling and facilitation to turn insights into action-partnering with Implementation to deliver measurable outcomes and long-term value.

Outcomes (What success looks like)

Success means clients adopt an EX strategy act on insights and see meaningful movement in employee outcomes. Executive stakeholders trust your recommendations workshops produce concrete action plans and projects land on time with clear ROI and governance in place.

Key Outcomes

1) EX Strategy & Program Design

• Assess current EX maturity; define vision use cases and a phased roadmap aligned to business goals.

• Establish EX governance (roles cadences decision rights) and operating rhythms (QBRs action planning).

2) Measurement Architecture & Analytics (EX)

• Design EX measurement across the lifecycle (e.g. engagement eNPS onboarding manager effectiveness inclusion exit).

• Build/optimize EX survey instruments; define KPIs and dashboards.

3) Executive Summaries & Storytelling

• Prepare and present clear decision-ready Executive Summary decks that link insights to business impact.

4) Workshops & Enablement

• Lead EX workshops (action planning journey mapping moments-that-matter manager enablement).

• Build toolkits (templates playbooks) to sustain action between cycles.

5) Advisory Delivery & Client Partnership

• Serve as main point of contact for Advisory projects; manage scope timeline and risks; coordinate with Implementation.

6) Growth SME Support & Thought Leadership

• Join sales calls as an EX SME; shape proposals/statements of work; publish POVs and reusable assets.

Qualifications

• 10 years experience in Employee Experience (EX) program management (required)

• Graduate Degree in I/O Psychology (preferred)

• Bachelors degree in Business Psychology or related field

• Working knowledge of the Qualtrics EX platform

• Deep understanding of EX best practices and trends

• Proficiency with EX measurement tools and methodologies (e.g. eNPS Engagement Employee Effort)

• Strong communication facilitation and stakeholder management skills

• Strong business acumen; able to link EX initiatives to business outcomes and build ROI cases

Benefits:

• Excellent medical dental and vision options
• Wellness Challenge program (earn up to $2400 each year)
• 401(k) with company match
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 27 paid days off: 12 PTO 5 Sick/Personal Days 10 Holidays
• Free lunch every Friday

Required Experience:

Unclear Seniority