Working Title: Housekeeping Assistant Manager
State Role Title:Housekeeping and/or Apparel Manager II
Position Type:Full-time Staff (Classified)
Position Status: Full-Time
FLSA Status: Non-Exempt: Eligible for Overtime
College/Division: Business Services
Department: 100254 - Housekeeping E&G
Pay Rate:Pay Range
Specify Range or Amount: $53000 - $56000
Is this a JMU only positionNo
Is this a grant-funded positionNo
Is this a Conflict of Interest designated positionNo
Beginning Review Date:01/05/2026
About JMU:
At James Madison University (JMU) were more than just a publicly funded institution were a vibrant welcoming community located on a stunning campus where innovation collaboration and personal growth thrive. Our mission is to prepare students for a bright future and we believe that starts with supporting the people who make it all possible: our employees.
Why Work at JMU
We offer a comprehensive benefits package designed to support your professional journey and personal wellbeing:
Generous Leave: Enjoy paid vacation sick leave parental leave community service leave and 19 paid holidays annually.
Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources events and support.
Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.
At JMU we believe in Being the Change and that starts with creating an environment where you can grow contribute meaningfully and feel supported every step of the way.
Discover what makes JMU a great place to work: Information:
James Madison Universitys Facilities Management department is seeking a dedicated and experienced Day Shift Housekeeping Assistant Manager. This position is scheduled Monday Friday 6:00 a.m. 2:30 p.m. with occasional required overtime. The successful candidate will be responsible for overseeing housekeeping operations ensuring high standards of cleanliness safety and customer service across campus facilities. This is an essential position. The employee will be required to work their regular shift even during JMU-authorized closures to ensure continuity of operations
Duties and Responsibilities:
Manage and support up to 10 supervisors and multiple housekeeping staff.
Ensure daily housekeeping services meet JMU standards and that staff have the tools equipment and PPE needed.
Provide guidance on policies procedures and administrative tasks including inventory and supply management.
Assist the Housekeeping Field Manager with camps conferences athletics football games graduation and other events.
Act as a liaison between supervisors and management ensuring consistent communication support and resources.
Develop and provide staff training address performance issues and maintain fair and consistent leadership.
Monitor work orders schedules and budgets to ensure operations are efficient and cost-effective.
Maintain compliance with OSHA standards and JMU policies.
This is an essential position; the employee is required to work their regular shift during JMU-authorized closures.
Qualifications:
Required:
Strong leadership and communication skills.
Knowledge of housekeeping operations policies and OSHA requirements.
Ability to plan organize and oversee multiple projects and events simultaneously.
Experience managing staff training and performance evaluations.
Ability to problem-solve and adapt in a fast-paced dynamic environment.
Proficiency with computer software including Microsoft Office (Word Excel Outlook PowerPoint).
Applicants must be at least 19 years old possess a valid drivers license for a minimum of 24 months and have an acceptable motor vehicle report.
Additional Posting Information:
Conditions of Employment:
Employment is contingent upon the successful completion of a criminal background check.
E-Verify Notice: After accepting employment new hires are required to complete an I-9 form and present documentation of their identity and eligibility to work in the United States. James Madison University uses the E-Verify system to confirm identity and work authorization.
EEO Statement:
James Madison University is committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. This institution does not tolerate discrimination or harassment on the basis of age color disability gender identity or expression genetic information national origin parental status political affiliation race religion sex sexual orientation or veteran status.
We promote access inclusion and diversity for all students faculty staff constituents and programs believing that these qualities are foundational components of an outstanding education in keeping with our mission. The university is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Anyone having questions concerning discrimination should contact the Office for Equal Opportunity: .
Reasonable Accommodation:
If you are an individual with a disability and need assistance searching or applying for jobs please contact us at or You may also visit the JMU Human Resource Office located at 752 Ott Street Harrisonburg VA 22807 and we will be happy to assist you.
Required Experience:
Manager