Deal Hub Associate (Sales operations)

About the Role:

Deal Hub serves as the single point of contact for Sales to provide timely responsive high-quality feedback and guidance on all things deal-related from opportunity to contract signature. The Associates primary responsibility is to increase Sales efficiency by significantly reducing the amount of time Sales spends on developing and closing deals.

Deal Hub Associates are responsible for:

Partnering with Sales to understand client requirements evaluate requests against standards and help Sales leverage best practices to maximize retention and grow the business

Prioritizing workflow and manage request volumes to maximize efficiency and drive urgency of deals

What youll do:

Build trust-based relationships with Sales to drive adoption of best practices in support of Gartners mission critical priorities

Partner with Sales to understand business context and build smart deal strategies that result in positive outcomes for our clients and Gartner

Serve as a single point of contact for Sales to minimize functional handoffs and ensure requests are completed by set due time

Maintain a clearly documented audit trail of all requests and approvals in CRM system Utilize domain and subject matter experts along with Deal Hub Leadership Team as points of escalation for problematic requests or unknown technical solutions

Contribute to updating and revising the Deal Hub Playbook to ensure globally consistent processes

What youll need:

Bachelors degree or equivalent/equivalent work experience

2-3 years experience in a business environment. Sales Sales Support or Contracting experience a plus

Proven ability to build strong cross-functional relationships based on value-add service and effectively interface in complex multi-site business organization

Excellent verbal and written communication particular the ability to convey complex requests in a clear concise timely fashion

Exceptional communication skills and proven ability to drive teamwork

Demonstrated ability to effectively use active listening skills to understand Sales needs

CRM (Siebel SFDC Sugar) experience preferred

Who you are:

Motivated high-potential performer with demonstrated ability to influence and lead Strong communicator with excellent interpersonal skills

Able to solve complex problems and successfully manage ambiguity and unexpected change

Teachable and embracing of best practices and feedback as a means of continuous improvement

Consistently high achiever marked by perseverance humility and a positive outlook in the face of

What we offer:

In addition to an outstanding work environment with rapid advancement potential Gartner associates enjoy exceptional compensation and benefits including:

An upbeat positive culture. Integrity objectivity collaboration results and a no-limits mindset are central to our values

Limitless growth. We work with you to help you meet your goals and advance within the company

Encouragement to be innovative and challenge status quo

Exposure to industry leading training and development

Performance based recognition and rewards

Ability to flexibly work from home

#LI-MS7

Who are we

At Gartner Inc. (NYSE:IT) we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable objective business and technology insights helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979 weve grown to 21000 associates globally who support 14000 client enterprises in 90 countries and territories. We do important interesting and substantive work that matters. Thats why we hire associates with the intellectual curiosity energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work

Our vast virtually untapped market potential offers limitless opportunities opportunities that may not even exist right now for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together our singular unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies cultures religions ethnicities races genders sexual orientations abilities and generations.

We invest in great leaders who bring out the best in you and the company enabling us to multiply our impact and results. This is why year after year we are recognized worldwide as a great place to work.

What do we offer

Gartner offers world-class benefits highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment we provide the flexibility and support for you to thrive working virtually when its productive to do so and getting together with colleagues in a vibrant community that is purposeful engaging and inspiring.

Ready to grow your career with Gartner Join us.

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