Commercial Loan Processor

SUMMARY

The commercial loan processor position is part of the commercial lending department and reports to the commercial credit analyst. The primary responsibility of this position includes managing the workload of the commercial processing department. This includes but is not limited to processing and document preparation for new loans balancing loan accounts and tracking exception items. This position will serve as a liaison between the lender and the customer when questions arise regarding the status of an impending loan. Other duties covered by this position include completing loan closing documents and assisting customer with loan questions payments and payoff making sure that tasks are completed in a timely manner and making sure that the workload is spread evenly between all commercial loan processors.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Provide loan processing support for commercial loans. This will involve underwriting support loan documentation preparation loan booking and loan maintenance.

• Maintain knowledge of current loan documentation guidelines for commercial loans to perfect the banks lien on the collateral.

• Assist with the processing of loan payments and advances for the loan operations department.
• Responsible for maintaining loans in pending for progress including ordering and tracking appraisals title work and other information necessary for loan closing.
• Conduct the preliminary file review prior to loan closings to ensure all documentation is accurate.

• Preparing and mailing denial letters processing paid loans as well as prepare loan advances.
• Scan lending documents and processing rate changes.
• Answer customer questions and make any necessary corrections to the customers file.
• Answer customer questions that arise during the loan process and on an on-going basis thereafter.
• Handle SBA loan monitoring payment processing and correspondence with our SBA servicing agent.
• Handle participation loan monitoring payment processing and correspondence with participant banks.
• Maintain review and process insurance certifications and tracking to ensure all collateral insurance is up to date.
• As part of the overall loan operations team this position may be requested to assist in the support of other bank activities including other lending areas and departments of the bank.

COMPETENCIES

Communicating

• Communicates in a straightforward and assertive fashion
• Updates relevant people with timely information
• Listens carefully to what others are saying
• Respects and considers all opinions even counter-opinions

Demonstrating Integrity

• Assumes responsibility for mistakes and failures
• Demonstrates consistency between what is said and what is done
• Behaves according to sound ethical and legal standards

Working with Others

• Is respectful of others
• Balances individual goals with team goals
• Builds and maintains productive relationships with people throughout the organization

Adapting to Change

• Maintains composure in frustrating situations
• Demonstrates flexibility in working with others
• Adapts to help others adapt to change

Lending with Prudence

• Learns about each customers unique financial situation
• Learns about each customers credit and ability to repay their loans
• Follows the banks lending policies and procedures
• Ensures that the bank makes prudent lending decisions
• Ensures compliance with all relevant laws and regulations

Representing the Bank

• Answers customer questions and fully addresses their concerns
• Manages difficult customer situations and treats others with respect
• Maintains a neat and professional appearance
• Maintains an overall knowledge of the banks products and services
• Cross-sells the banks products and services to its customers and prospects

Professional Excellence

• Prepares useful and timely reports for a variety of different purposes
• Ensures the reliability of prepared documents
• Demonstrates a consistently high level of professional judgement
• Maintains independence and objectivity in carrying out job responsibilities

JOB KNOWLEDGE

• Strong business and financial knowledge
• Loan Processor job knowledge
• Knowledge of department-related financial services regulations and compliance
• Knowledge of lending and lending policies and procedures
• Strong knowledge of the companys products and services
• Knowledge of the companys operations and management

COMPLIANCE

All positions within Home Bank SB must comply with all state and federal laws and regulations as per the Banks compliance policies and procedures.

SUPERVISORY RESPONSIBILITIES

This position does not require supervisory responsibilities.

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers phones photocopiers filing cabinets and fax machines.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job the employee is regularly required to talk or hear. The employee frequently is required to stand walk use hands to finger handle or feel and reach with hands and arms.

POSITION TYPE

This is a full-time position. Days and hours of work are Monday through Friday 8:30am to 5pm. This position may require long hours and weekend work.

TRAVEL

Travel is not expected for this position.

REQUIRED EDUCATION AND EXPERIENCE

• Must have a high school degree or equivalent.
• One to three years experience in a related position in a community bank preferred.
• This job requires skills needed in a typical office environment. This includes computer skills communications skills as well as utilization of office equipment.

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities that are required of the employee for this job. Duties responsibilities and activities may change at any time with or without notice.