IT Solutions Support Engineer
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Job Location:
Veghel - Netherlands
Monthly Salary:
Not Disclosed
Posted on:
15 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title
IT Solutions Support EngineerJob Description
Airports IT Solution Support Engineer
Do you thrive in high-stakes environments where technology keeps the world moving Can you solve complex IT challenges drive innovation and support mission-critical updates with confidence
Join us as an IT Solution Support Engineer and become the mastermind behind the seamless operation of our smart IT solutions at airports this role youll ensure baggage systems run smoothly reliably and efficiently making a real impact on global travel.
Your position
As a support engineer you are responsible for the management and support of our smart IT Solutions deployed at Airports. The IT solutions include the software that controls the logistical transport of baggage data analytics solutions and IT Infrastructure. As a support engineer you are the all-rounder who takes the lead in making sure the solutions run and behaves as designed. You will analyze complex issues propose improvements and support the deployments of updates in a business-critical environment. You will have frequent contact with internal and external customers located in every continent of the world.
Department
The Airports IT Services team is part of an IT Delivery group that is active globally in selling delivering and servicing our IT Solutions at Airports. You will work closely with other members of the team that are active in Sales Engineering Project Management and Life Cycle Services.
Your tasks and responsibilities
- Act as a subject matter expert of our IT Solutions and Baggage system behavior.
- Provide advanced support for the Incident Management process resolving complex technical issues efficiently.
- Analyze system and application logs to identify root causes gather diagnostic data and support problem resolution.
- Deploy configure and improve IT monitoring tools to ensure proactive system health and performance tracking.
- Support activities to update and upgrade business-critical environments.
- Support and train local support teams to strengthen their capabilities and toolsets.
- Collaborate with internal teams service desks and customer stakeholders to continuously improve IT services standards and processes.
Your profile
- Professional degree in Computer Science Information Technology Information Systems Mathematics or a related technical discipline
- Foundational understanding of IT infrastructure and software development principles.
- Affinity with IT and Industrial Automation and interest in logistic processes.
- Knowledge and experience with Linux commands Oracle PL/SQL Oracle Databases Java code and Python scripting is a pre.
- A results-driven professional with a proactive mindset.
- Strong analytical skills and a constructive critical approach to problem-solving.
- Proactive pragmatic and hands-on attitude.
- Strong communication skills with good command of the English language.
- Willing to travel up to 25% of the time.
What we offer
This position offers a competitive salary range of 4.200- to 5.000-gross per month (excluding 8% holiday allowance). On top of your fixedsalaryyoullreceive the following secondary benefits:
40 vacation days (20 statutory days and a flexible budget worth 20 days).
Flexible working hours.
A hybrid workplace (40% working from home and 60% in the office).
A Health & Wellbeing budget worth 300- per calendar year.
Commuting allowance including full reimbursement of travel by public transport.
Working from home allowance.
Collective pension scheme and discount on additional health insurance.
On-site company health centres with a gym physiotherapists and occupational therapists.
Vanderlande Academy and training facilities to boost your skills.
A variety in Vanderlande Network communities and initiatives.
About the team
The APS IT Solution Service team is part of a Module Deployment Group that is active throughout the world in selling delivering and servicing our IT Solutions at Airports and Parcel customers. You will work closely with other members of the team that are active in Sales Engineering Project Management and Life Cycle Services.
Vanderlande is the global market leader for future-proof logistic process automation at airports and in the parcel market. Furthermore we are also a leading supplier of process automation solutions for warehouses which seamlessly integrate innovative systems intelligent software and life-cycle services.
At Vanderlande you can develop your career satisfy your ambitions aspire to new heights while enjoying personal growth and thriving on achievement.
Contact
If you want to take on this demanding challenge in a dynamic environment apply now by filling in the application form and upload your resume and motivation letter. For more information contact Robin Overweel Recruiter via @
Diversity & Inclusion
Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regards to race religion color national origin gender sexual orientation age marital status or disability status.
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About Company
Vanderlande is the global market leader for value-added logistic process automation at airports, and in the parcel market. The company is also a leading supplier of process automation solutions for warehouses. ... The company focuses on the optimisation of its customers' business proc ... View more
