Customer Service Representative GPC Asia Pacific Rowville
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Job Location:
Monthly Salary:
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Mini Contact Centre; Customer Service - Full Time - Rowville
- Supporting a dynamic internal team with retail related enquiries
- Entry level role with lots of support & training
- State of the art office with on site parking & top $$$
Inbound phone-based customer service/admin. Support internal & external customers with general enquiries business ops. Shifts available throughout Mon Sun as this team runs 7 days a week.
Due togrowth and internal promotionwere excited to invite you to apply forthis Customer Service role(no sales involved). We title this role Customer Service Representative with the position being based inRowville.
We have a new positionthat forms an important part of our customer service team. The roles involve responding to enquiries from our own team members and some from the public. Versatility and flexibility are required as you move from phone-based support to completing some operational administrative tasks too.
Incoming enquiries can relate to all aspects of retail trade systems promotions and more. This is a fun fast paced role where you get to build rock solid relationships with stakeholders as well as getting involved in a variety of process administration and continuous improvement initiatives. With no two days the same this is the perfect role for anyone lookingto kickstart a career in an office bound role.
Duties:
- Inbound phone based enquiries
- Email based enquiries
- General administration support
- Customer service
- Problem solving
- Complaints resolution
To be successful you will have:
- Exceptional customer focus
- Strong computer skills
- Ability to navigate between screens & systems quickly
- Solutions focus
- A positive attitude anda true team spirit
- Availability - Monday to Sunday
Some of the reasons we love working at GPC & Repco:
- Be part of a global organisation
- Successful stable growing business
- Support iconic and emerging Australian brands:Repco NAPA AMX Sparesbox Motionand more
- Attractive product discounts across all GPC AP businesses
- Strong rewards & recognition programs
- Access to GPCs exciting employee platform MOVE unlocking amazing discounts at top retailers business announcements e-cards and our employee recognition program plus so much more!
- A supportive team environment where we work with supremely talented people
- Employee Assistance Program for team members and their families
- Career development prospects
- Strong values-based foundations
- Innovation and forward moving are a reality
RepcoAustralia is the largest reseller in the Australian automotive aftermarket supplying automotive replacement parts and accessories as well as automotive-related tools and equipment to trade and retail customers. We are an organisation where the values are embedded in the way we work and interact with each other and our people are at the forefront of everything we do.
To find out more about GPC visit
Thank you for your interest in becoming part of GPC Asia Pacific
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GPC conducts its business without regard to sex race creed color religion marital status national origin citizenship status age pregnancy sexual orientation gender identity or expression genetic information disability military status status as a veteran or any other protected characteristic. GPCs policy is to recruit hire train promote assign transfer and terminate employees based on their own ability achievement experience and conduct and other legitimate business reasons.
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
